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Senior Operations Manager - Groveport, United States - CaaStle
2 weeks ago
Description
About The Role
CaaStle is looking for a full-time, onsite leader to join our team as a Senior Operations Manager in our Fulfillment Center in Groveport, Ohio.
Reporting to the Vice President, Operations, you will drive consistency and accountability, implement company and building initiatives, provide solutions for improving performance and inspire collaboration with partners throughout the company.
The Senior Operations Manager helps develop the Fulfillment Center management team and, through them, drives succession planning and talent/performance management.
Along with that, you will support and create a culture of associate engagement and works to lead that culture, and share responsibility for the creation and oversight of the DC's operational and financial goals alongside the management team.
What You'll DoDirect a customer-centric team and develop direct reports through coaching, mentoring, performance management, talent management and succession planning.
Lead, motivate, and promote communication and collaboration with the direct and indirect reporting employees across the operations functions.
Build a culture centered around quality, productivity, engagement, teamwork, and employee/management development.
Maintain level of service requirements throughout the operational process through learning and ownership of collaborative solutions with our vendors, buying partners, laundry and order fulfillment center.
Lead Operations and FC teams to achieve high quality results and productivity, communicate strategy and team goals and track performance against those goalsPartner with senior leaders and their teams to develop strategies and activities that foster growth, innovation, and organizational effectiveness.
This includes taking ownership for designing, building and implementing programs, processes and tools to help set managers and employees up for success.
Compile reporting and maintain building budgetPartner with business leadership and the Human Resource Business Partner to identify opportunities to attract, develop and retain people to achieve their potential.
Grow overall building operations through daily reporting in quality and performance.Report and speak to operational misses and develop actions for improvement.
Assist with the communication and rollout of updated or new HR programs and policies.
Foster an environment in which diverse backgrounds are respected and valued
We'd Love For You To Have
Experience: 4+ years of experience of increasing leadership responsibility, experience as a leader in a distribution/fulfillment/warehouse environment
Education:
Bachelor's degree or relevant experience in Supply Chain, Logistics, Business Administration or other related field.
Ability to navigate through industry and organizational changes.
A passion for change management.
Ability to work collaboratively towards common goals with teams across the organization.
People oriented leader with compassion, vision and exceptional communication skills
Ability to partner with different levels of the organization.
A proactive, high-energy attitude geared towards achieving continuous improvement.
High attention to detail and ability to detect inconsistencies.
Project management skills.
Strong ability to develop relationships internally and externally.
Proven ability to diagnose problems using strategic thinking skills and identify and drive appropriate solutions.
Strong consultative service and influencing skills with the ability to challenge decisions and facilitate change.
Excellent organization and detail skills, able to work well under stress, meet deadlines and ability to work independently and follow through on work assignments.
Manage workflow while maintaining department budget, and navigating a dynamic, changing environment.Work both on a team (as member and leader) and independently.
What We Offer
Medical, dental and vision Care
Health Care Flexible Spending Accounts
Company-provided Life Insurance
Short-Term and Long-Term Disability coverage with optional "buy up" plan
401(k) Savings Plan
Flexible Vacation and Paid Holidays
Employee Assistance Program
Paid Family Leave
Even if you don't meet all of these qualifications above, we'd still love to hear from you. Tell us about your unique qualifications in your cover letter.
Responsibilities include appropriate handling of company confidential information(CCI) and personally identifiable information (PII). Complying with CaaStle information security policy. Ensuring that direct reports (and contractors) are adequately trained to comply with information security policy.
At CaaStle, we pioneered the clothing rental model and are now powering it for everyday apparel and accessories.
Our workplace consists of an inspiring community of people from unique and diverse backgrounds, and our culture is built upon a foundation of respect and camaraderie.
Join us in changing the face of fashion.CaaStle is committed to equality of opportunity in employment.
It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability.
This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.
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