Release Triage Engineer - Dallas - Glow Networks

    Glow Networks
    Glow Networks Dallas

    2 days ago

    Description

    Role:
    Release Triage Engineer


    Location:
    Jersey City, NJ (Onsite)

    Duration: 5 Months


    JOB DESCRIPTION
    "Must have skills:


    • 5+ years of C/C++ and Linux experience
    • Defect Tracking Tools such as Jira
    • SCM Tools - Git & GitHub
    • 2+ Years of experience as a technical lead and mentoring a small team of engineers
    • 3 + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
    • One of Scripting language experience - BASH, Go, Python

    Nice to have skills:

    • Embedded Systems experience
    • Experience AWS, Asure or other cloud infrastructure
    • Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)
    • Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
    • Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
    • Knowledge of RDK"
    "

    • Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting
    • Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis
    • Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet), network protocols, security (WPA) etc
    • Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet
    • Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
    • Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
    • Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
    • Design and enhance operational tools to improve system performance.
    • Analyze data from millions of field devices to provide insights and support decision-making.
    • Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
    • Architect and implement DevOps solutions for operational improvement.
    • Compare the metrics globally across various device models.
    • Respond immediately to critical field issues, determine their triggers, and mitigate them.
    • Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders"

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