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- Coordinate and oversee activities of the clinic and clinical team members to ensure compassionate, effective, and efficient delivery of high-quality clinical care for patients.
- Coordinate and supervise the activities of Care Coordination Team members and other clinic staff engaged in patient care.
- Organize and assign duties and tasks to Care Coordinators.
- Establish Care Coordination work schedules monthly.
- Monitor daily performance of care coordination and clinic to ensure duties are completed accurately, efficiently, and timely.
- Assist with interviews. Conduct orientation and training on clinical policies and procedures.
- Identify and recommend solutions to Clinic Director and members of the outpatient clinic team
- Ensure high quality clinical care for patients by reviewing and researching concerns or complaints.
- Assist medical assistants, nurses, and providers with maintaining patient flow to ensure patients are seen timely and efficiently.
- Assist with or conduct periodic staff meetings with care coordination.
- Maintain excellent communication and effective working relationships with patients, providers, clinical and clerical team continuity of high-quality patient care.
- Perform all other duties as assigned.
- Bachelor's degree in healthcare administration or human services field.
- 2 years of experience at a healthcare facility in a clinical coordinator role (essential).
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to work independently and as part of a team.
- Passionate about clinical excellence.
- Must pass a pre-hire drug screen and criminal background check.
- Must have a Texas driver's license and be insurable under the Agency's insurance.
- Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
- Comprehensive Care: StarCare offers a diverse array of specialty healthcare services that support and empower people as valued members of the community.
- Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
- Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us
- Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.
care coordination team lead - Lubbock, TX , USA, United States - StarCare Specialty Health System
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Description
Job DetailsJob Location
Sunrise Canyon Behavioral Health Complex--1950 Aspen Ave - Lubbock, TX
Position Type
Full-time
Education Level
4 Year Degree in Related Field
Salary Range
$39, $43,992.00 Salary/year
Travel Percentage
None
Job Shift
Monday - Friday, 8am - 5pm
Job Category
Health Care
Description
StarCare Specialty Health System (StarCare) is seeking a full time Clinic Care Coordinator Lead to join its outstanding Outpatient Clinic supporting people with mental illness at Sunrise Canyon.
Responsibilities:
Benefit Package: StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, 401k with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.
Qualifications
Qualifications:
Welcome to StarCare Specialty Health System, where your passion for making a difference thrives At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:
EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.