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Global Security and Field Operations Manager - Bethesda, United States - Democracy International
Description
Democracy International (DI) is seeking to hire a full-time Global Security and Field Operations Manager. As a member of the Global Security and Field Operations Team, this role will be based in DIs home office in Bethesda, Maryland. We will only consider applicants who are based in the DMV area and willing to work a hybrid in-office/remote schedule.
This position will provide support to DI Headquarters and DIs global field offices by managing a team responsible for providing direction and support to the Program Management Team, Global and Rapid Response Program Team, and global field office teams on operational best practices. They will be instrumental in implementing DIs safety and security management and field operations systems and helping design and implement process improvement to ensure the highest operational efficiency and quality standards are maintained. They will also contribute to project startup and closeout activities, including but not limited to: managing project registration, banking, lease agreements, and legal services, as well as facilitating trainings with global field offices.
Essential Job Duties:
Field Operations and Process Improvement:
Oversee and optimize field operations to ensure efficiency and adherence to company standards.
Collaborate with the PMT and field teams to identify areas for process improvement and implement strategies to enhance performance.
Design and implement a continuous improvement process, assist in the creation and design of process maps and flowcharts for routine activities.
Develop and implement standard operating procedures for field operations to maintain consistency and quality.
Security Management:
Assist in the development and implementation of robust security policies, procedures, and measures to safeguard company assets, personnel, and information.
Conduct regular security assessments and risk analyses to identify vulnerabilities and implement proactive measures. Assist field teams with the creation and maintenance of project risk management plans.
Develop and conduct security training programs for employees to raise awareness and ensure compliance.
Qualifications:
Bachelor's degree required; Master's degree or equivalent work experience in relevant technical area preferred.
8 years of work experience in administration, operations, security, risk management, quality management, or process improvement field; supervisory experience required.
Knowledge of safety and security risk management approaches, field operation best practices, and/or quality management/ process improvement standards (ISOS 9001, Lean Six Sigma, Total Quality Management (TQM), etc.) required; certification in security management and/or quality management strongly preferred.
Demonstrated ability to communicate clearly and concisely both orally and in writing, and lead presentations, training courses, and effective meetings.
Demonstrated ability to manage significant activities, budgets, and resources to produce and take responsibility for results.
Experience living or working in developing countries preferred.
Highly organized and able to prioritize multiple tasks and competing priorities.
Strong interpersonal skills and cultural sensitivity to effectively interact with all staff.
Ability to travel internationally 20% of the time.
Environmental Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e. business office with computers, phone, printers, and moderate traffic).
Ability to work in a confined office space/area.
Ability to sit and/or stand at a computer desk for an extended period of time.
Physical Requirements Required to Perform Essential Responsibilities:
While performing the duties of this job the employee is regularly required to;
stand, sit; talk, hear, use of hands and fingers, and perform repetitive motions to operate a computer and telephone keyboard.
Reach, stoop, or kneel, to adjust computer and/or telephone equipment.
Specific vision abilities required by this job include close vision requirements due to computer work.
Hearing abilities required due to telephone.
Light to moderate lifting is possible.
Regular, predictable attendance is required.
Democracy International is committed to providing access, equal opportunity and reasonable accommodation in its employment process for individuals with disabilities to meet any and all physical requirements of our jobs.
Reporting:
This position reports to Director, Global Security and Field Operations
?Direct reports may include Program Officers, Program Associates, and Program Assistants.
About the Organization:
DI provides technical assistance, analytical services and project implementation for democracy, human rights, governance and conflict mitigation programs worldwide for the U.S. Agency for International Development (USAID), the U.S. State Department and other development partners. Since its founding in 2003, Democracy International has worked with civil society organizations, political parties, election-management bodies, government agencies, legislatures, justice-sector institutions, and others in 80+ countries.
DI welcomes and supports a diverse and inclusive work environment. We are committed to equal employment opportunities (EEO) for all applicants seeking employment and for DI employees. DI makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, personal appearance, military status, gender identity or expression, genetic information, political affiliation, educational status, unemployment status, place of residence or business, source of income, or reproductive health decision making. Additionally, harassment or discrimination based on these characteristics will not be tolerated at DI. To perform the essential functions of this position, reasonable accommodations are available to qualified individuals with disabilities.
