Senior Infrastructure Engineer - Madison, United States - La Fosse

    La Fosse
    La Fosse Madison, United States

    1 month ago

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    Description

    Role:
    Senior Infrastructure Engineer (O365 SME)

    Location:
    Fully Remote


    Salary:
    Up to £70,000 + Oncall + Benefits

    The position:

    3rd line Microsoft 365 support, covering the full suite of M365 including Microsoft Endpoint Management (Intune), AAD, Exchange Online, Teams

    3rd line MS Azure administration

    To support and develop a reliable, resilient infrastructure to meet current and future business needs

    Providing solutions to escalated technical issues as well as providing a high level of technical expertise to the business

    Providing 3rd Line support and management across Infrastructure Development and provision of Infrastructure Solutions, creating designs to best practices and aligned to security frameworks

    Creating solution design documentation to support new implementations

    Participates in technical design reviews, and contributes to infrastructure task estimates and planning

    Incident management and service request delivery in line with IT department SLAs

    Responding to alerts generated from infrastructure monitoring and security tools, and resolution within SLA

    Infrastructure support covering Servers(On-Prem/Azure), EUC, Networking, Telephony and Security systems

    Supporting a multi site environment including associated infrastructure

    Please apply for more information

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