Senior Infrastructure Engineer - Madison, United States - La Fosse

Description

Role:
Senior Infrastructure Engineer (O365 SME)

Location:
Fully Remote


Salary:
Up to £70,000 + Oncall + Benefits

The position:

3rd line Microsoft 365 support, covering the full suite of M365 including Microsoft Endpoint Management (Intune), AAD, Exchange Online, Teams

3rd line MS Azure administration

To support and develop a reliable, resilient infrastructure to meet current and future business needs

Providing solutions to escalated technical issues as well as providing a high level of technical expertise to the business

Providing 3rd Line support and management across Infrastructure Development and provision of Infrastructure Solutions, creating designs to best practices and aligned to security frameworks

Creating solution design documentation to support new implementations

Participates in technical design reviews, and contributes to infrastructure task estimates and planning

Incident management and service request delivery in line with IT department SLAs

Responding to alerts generated from infrastructure monitoring and security tools, and resolution within SLA

Infrastructure support covering Servers(On-Prem/Azure), EUC, Networking, Telephony and Security systems

Supporting a multi site environment including associated infrastructure

Please apply for more information

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