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Fort Washington

    Implementation Consultant - Fort Washington, United States - BainsLabs Inc.

    BainsLabs Inc.
    BainsLabs Inc. Fort Washington, United States

    4 weeks ago

    Default job background
    Description
    BainsLabs is currently hiring a

    Product Implementation Consultant

    to join our engineering team for leading the implementation of the CompTrak SaaS solution. They will work in concert with the Client Partner and Project Manager to ensure a successful, quality product implementation.
    Responsibilities

    Act as the primary point of technical contact throughout the implementation process; escalate needs, issues, and concerns as appropriate
    Serve as the technical and data expert; ensure implementation is consistent with the client's needs and expectations
    Participate and/or facilitate requirements workshops with the internal and client team to define the configuration solution.
    Drive project prioritization and detailed product definition, including business and technical requirements, process flows, and use cases.
    Work with the Project Manager to define and maintain the implementation plan with inputs from all stakeholders
    Assist and guide the technical team throughout the development and configuration process.
    Collaborate and bring forward ideas and insights in team meetings
    Investigate, analyze and recommend solutions for unique clients' issues; collaborate with Implementation leadership and Technical Support staff to eliminate recurring issues
    Conduct telephone/web-based and/or face-face training sessions with new users when applicable
    Required Skills and Abilities

    5+ years experience working in software development
    Bachelor's Degree in Computer Science, Mathematics, or Engineering.
    At least 2 years of experience in a client-facing position
    Experience successfully building, leading, and delivering SaaS products (B2B preferred)
    Experience with compensation management software preferred
    Experience writing detailed requirements and technical specifications
    Experience working with software development methodologies
    (example:

    Agile, Scrum, Kanban)
    Experience using modeling tools

    (example:

    Visio)
    Experience using prototyping tools

    (example:

    Axure)
    Experience using database tools

    (example:

    MS SQL Server Management Studio)
    Highly analytical mindset, with an ability to see both the big picture and the details
    Self-motivated and independent
    Excellent interpersonal and highly developed communication skills (verbal and written), proficient in English

    Educational Qualification:
    Bachelor's Degree in Computer Science, Engineering or a related field


    At BainsLabs, we work with Startups, SMEs and Enterprises to support them dealing with the challenge of digital transformation through technological solutions and consultancy.

    We believe in fostering a positive workplace culture that attracts talent, drives engagement, increases performance, and invests in employees' happiness and satisfaction.

    So, if you're innovative, passionate about what you do, and driven by the need to push boundaries in order to serve the clients, then search for your forever career with us at BainsLabs.

    BainsLabs is an Equal Opportunity Employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, disability, or diversity of every kind.

    Why You Will Love Working at BainsLabs

    Friendly, open, and casual work environment (ditch the suit & tie)
    Educational assistance available for all employees
    Exposure to the cutting-edge technologies and products that have the capacity to change how things are done.
    If you identify yourself with the aforementioned profile, go ahead and send us your CV.
    #J-18808-Ljbffr
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