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Fort Lauderdale

    Customer service rep - Fort Lauderdale, United States - Randstad

    Randstad
    Randstad Fort Lauderdale, United States

    3 weeks ago

    Default job background
    Description

    Are you meticulous and detail-oriented? Do you thrive in a fast-paced environment where accuracy is essential? We are seeking Customer Service Reps to join our team at a leading company in the HVAC equipment industry

    We do expect this position to move quickly so please make sure to APPLY TODAY For immediate consideration, email an updated copy of your resume to

    salary: $ $16 per hour
    shift: First
    work hours: 7:30 AM - 7:30 PM
    education: High School

    Responsibilities

    • Handle incoming customer calls/emails and fulfill customer needs to ensure customer satisfaction
    • Process new orders based on customer requests
    • Track open orders to ensure completeness
    • Check pricing and verify availability
    • Review and troubleshoot customer problems and initiate standard action for repair, replacement, return or field service
    • Use computerized system for tracking, information gathering, and/or troubleshooting
    What you'll have:
    • High School Diploma
    • 1-2 years of related experience
    • Excellent written and verbal communication skills, including effective listening skills
    • Ability to learn and understand technical terminology
    • Able to handle multiple tasks, stay organized, and focused on details
    Schedule: Schedule can range from 7:30AM start to 7:30PM end or later, along with alternating weekends. Plenty of opportunity for overtime.

    The essential functions of this role include:
  • working in a smoke free environment
  • working weekends
    • Skills
  • Call Center
  • Telephone Etiquette
  • Customer Service
  • Customer support
  • Customer Relations
  • Spanish
  • Typing Skills
  • Basic Computer Skills
    • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level
    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.
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