Program Specialist- On Contract - Singapore, United States - Boston Consulting Group

    Boston Consulting Group
    Boston Consulting Group Singapore, United States

    1 month ago

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    Description

    WHAT YOU'LL DO


    The Program Specialist plays a crucial role in operating and managing the RISE Career Development Centre, supporting RISE by BCG U learners in their career progression. This includes offering personalized CV and interview coaching, setting career goals, engaging with employers, and achieving strong career outcomes.

    SKILLS REQUIRED


    • Plan, execute, and oversee the implementation of career-related programs and digital tools for large groups
    • Conduct surveys, from design and programming to analysis and database management
    • Utilize data to evaluate program effectiveness and efficiency
    • Coordinate virtual and physical events connecting current RISE learners with alumni, industry experts, and recruiters
    • Work with recruitment partners to identify and match job opportunities for RISE learners
    • Engage learners in constructive career development dialogues
    • Offer initial customer support, resolve routine issues, escalate complex cases, and ensure resolution
    • Manage digital documents, perform quality checks, and upload to document management systems

    EXPERIENCE & QUALIFICATIONS


    • Bachelor's degree in Mathematics, Engineering, or Business preferred
    • Minimum 2 years of experience in data analysis, ideally in HR functions
    • Diligent and detail-oriented, capable of end-to-end task ownership
    • Strong analytical skills with excellent logical reasoning and problem-solving abilities
    • Team player with a strong sense of responsibility
    • Outstanding interpersonal skills and empathetic communication style
    • Proficient in written and verbal English communication
    • Advanced proficiency in MS Excel and PowerPoint is a plus
    • Experience with Hubspot, Power Query, and Excel VBA beneficial
    • Experience in organizing adult learner programs is advantageous
    • Singaporean and PR candidates are encouraged to apply

    YOUR TEAM


    Join our dedicated business management and operations team at BCG, ensuring the smooth and efficient functioning of the organization. From executive and administrative assistants to visual service artists and facilities staff, we work together to uphold operational excellence.

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