Customer Success Representative - Houston
4 weeks ago

We are looking for a friendly customer-focused Customer Success Representative to support our clients throughout their entire experience with our company.
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Responsibilities
- Serve as the main point of contact for customer questions requests and ongoing support
- Assist customers with onboarding setup or service activation
- Understand customer needs and guide them through best practices or solutions
Qualifications
- Friendly patient comfortable supporting customers of all backgrounds
- Ableity to problem solve manage multiple requests at once Basic computer literacy including navigating systems or CRMs Experience in customer success customer service sales support account management is helpful but not required Highly organized reliable detail-oriented Ableity maintain positive attitude in busy challenging situations
Job description
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