Associate Product Manager - Somerville, United States - Mass General Brigham Health Plan

Description

Summary / Overview

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry.

As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems.

Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience – a commitment that starts with our employees.

Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.

We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.

The Associate Product Manager is responsible for assisting the digital product manager with delivering digital experience for our members, providers, employers, staff, and other key stakeholders.

This role serves as an extension of the product manager who will help to gather business and technical requirements and turn them into features and user stories.

This role is critical in helping create the product backlogs to align with the health plan's vision and strategic objectives.

Principal Duties & Responsibilities


Product Backlog Management:
Collaborate with stakeholders to define and prioritize the product backlog.
Work closely with the Product Manager to ensure alignment with overall product strategy.
Create and refine user stories and acceptance criteria based on feedback from stakeholders.

User Story Refinement, Sprint Planning, and Execution:
Facilitate user story refinement and sizing activities.
Participate in sprint planning sessions to define and prioritize user stories for development.
Work with the development team to ensure a clear understanding of the requirements.
Monitor sprint progress and address any impediments that may arise.

Communication and Collaboration:
Foster open communication and collaboration within the Agile team.
Act as a liaison between stakeholders and the development team, ensuring a shared understanding of product goals.
Conduct regular status updates and participate in retrospective meetings to drive continuous improvement.

Feature Development:
Assist in the development of new product features and enhancements.
Ensure that features meet quality standards and are delivered on time.
Collaborate with UX/UI designers to create a seamless user experience.

User Acceptance Testing (UAT):
Coordinate and conduct UAT to validate that features meet user expectations.
Gather feedback from users and stakeholders to inform future product iterations.

Market and Competitive Analysis:
Stay informed about industry trends and competitor products.
Provide insights and recommendations for product improvements and innovations.

Qualifications

Combination of training and experience or bachelor's degree, plus 2+ years of experience in a product-related role, preferably as a Product Owner or Associate Product Owner.

Solid understanding of Agile methodologies, with experience working in Scrum or Kanban environments.
Knowledge of Business-Driven Development (BDD) principles.
Familiarity with Gherkin language for writing executable specifications.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to thrive in a collaborative and fast-paced environment.

Preferred

Front-end and back-end systems for both web and mobile
Experience with CRM software such as Microsoft Dynamics and/or Salesforce

Skills / Abilities / Competencies

Hold self and others accountable to meet commitments.
Ensure diversity, equity, and inclusion are integrated as a guiding principle.
Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.

Build strong relationships and influences across internal and external stakeholders with the ability to speak and listen to audiences around complex topics, designs, and technical specifications.

Build consensus across audiences as a facilitator and communicator leveraging experience with Agile practices and human-centered design principles. Comfortable with ambiguity, navigating uncertainty, influencing others, and making informed
Use data to prioritize and make tradeoff decisions.

Working Conditions

Hybrid work setting that requires an onsite presence to the office in Somerville, MA about once per month

Diversity Statement

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.

We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity:

race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Disclaimer

The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position.

Primary Location

MA-Somerville-MGB Health Plan at Assembly Row

Work Locations

MGB Health Plan at Assembly Row

Job

Business and Systems Analyst

Organization

Mass General Brigham Health Plan

Schedule

Full-time

Standard Hours

40

Shift

Day Job

Employee Status

Regular

Recruiting Department

MGB Health Plan Digital and Creative

Job Posting

Jan 10, 2024
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