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    Service Greeter - Los Angeles, United States - Optima Dealer Services Inc

    Optima Dealer Services Inc
    Optima Dealer Services Inc Los Angeles, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    Job Duties and Responsibilities:

    • Promptly Greet each and every one of our Guests;

    "Hi, Welcome to..... My name is... How can I assist you today?"

    • Direct or Route guests to appropriate personnel for Assistance;
    • Keep Guests updated on their assign Advisor status and ETA;
    • Offer water bottles for every and each one of our Guests;
    • When asked to adjust the tire pressure on a guest vehicle, make sure to have the TPC waiver form signed at all times;
    • Be aware of Advisors and Managers on site Schedules and Teams;
    • ALWAYS GREET GUEST WITH A SMILE;
    • If any Guest is unsatisfied or unhappy, promptly get a Manager on site to address and solve the issue;
    • Listen to our Guests, make sure we are prioritizing their requests.
    Requirements:
    • Proven work experience as a Greeter or similar role
    • Customer service experience a plus
    • An understanding of our product(s) and the product(s) of our main competitors
    • Excellent interpersonal and communication skills
    • Basic computer knowledge
    • High school diploma or equivalent preferred
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