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    Service Advisor- R&M - Bedford, United States - Driven Brands

    Driven Brands
    Driven Brands Bedford, United States

    2 weeks ago

    Default job background
    Description
    The Take 5 Family is hiring customer service maniacs


    People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop.

    Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

    What Employees Love about Take 5

    The family environment

    Weekly pay

    Benefits:
    Free oil changes, Paid time off, 401(k) program

    Employee contests

    Standard benefits options (medical/dental/vision etc.)

    Easy to transfer to locations across the country

    Opportunity to meet new people every day

    Community involvement

    Learning new skills

    Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance.

    Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process.

    The SA determines services needed by accessing information obtained by technicians and referencing auto manufacture's service intervals.


    TYPICAL DUTIES:
    Ability to effectively communicate with customers regarding services recommended and performed

    Prepares service estimates, sells routine maintenance / repair services and conducts follow-ups regarding unsold services and customer inquires

    Performs opening and closing responsibilities

    Schedules appointments, answers phones and collects funds for services performed

    Assists with the coordination of alternate transportation, rental car reservations, shuttle etc.

    Performs other duties as requested


    KNOWLEDGE, SKILLS AND ABILITIES:
    Demonstrates an extreme attention to detail

    Reads, analyzes and interprets general business reports

    Ability to write, present and respond to customers and staff members in a professional manner

    Ability to compute basic math equation


    WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
    Lift objects weighing between 25 – 50 pounds

    Safely work with team to lift and maneuver items weighing up to 100 pounds

    Stand, walk or sit for long periods of time without resting (up to 5 hours)

    Work in areas that require kneeling, crouching or crawling


    MINIMUM EDUCATION/EXPERIENCE:
    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

    Candidates must have a valid driving license and clean driving record

    Experience with Shop Management software preferred


    Requisition ID:
    External Company


    URL:
    Street: 2812 Central Drive


    Line of Business:
    Take 5 Oil Change
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