Customer Care Specialist, Level 5 - Maitland, FL
1 week ago

Job summary
The Customer Care Specialist serves as a centralized point of contact for residents inquiries related to lease renewals and outstanding account balances. The role is responsible for managing high-volume inbound and outbound communications, providing accurate information, and supporting portfolio-wide communication efforts.- Serve as a primary contact for incoming resident communications related to renewals and account balances.
- Respond to resident inquiries via phone, email, text, and resident portals in a professional and timely manner.
Job description
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