- Reviews and processes RDIs and TCIs and make daily decisions
- Prepare closing letters on accounts as needed for the Fraud Department
- Track restitution payments
- Track counterfeit checks and update Investigative Case Management Systems (ICMS)
- Assists in pulling video for fraud and security
- File BSA reports as needed
- Assists with customer service calls as needed
- Stays abreast of fraud trends through related webinars and resource materials
- Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information
- Assists with monthly fraud reports
- Compiles Robbery Risk Assessment forms for Security Officer review
- Responsible for branch call list additions and deletions via BoldNet- Security
- Other projects/duties assigned as needed
- Interacts effectively with all levels of management
- College degree preferred
- Knowledge of systems and computer proficiency including Microsoft Office applications
- Minimum of 3 years experience bank archival-retrieval systems experience
- Minimum of 3 years experience and extensive knowledge in deposit and branch operations
- Must be able to work in a team environment as a team player
- Ability to interact with supervisors on sensitive/confidential matters
- Typically the employee may sit to perform the work; however, there may be standing, walking, bending and carrying light items in the course of the work
- Work is generally performed indoors in environmentally, controlled conditions
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Strong attention to detail
- Strong organizational and time management skills
- Independent and self-motivated to perform job functions
- Excellent communication skills
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Fraud Associate - Charleston, United States - City National Bank of WV
Description
Job Description
Job DescriptionEqual Opportunity Employer, Including Disability/Vets
Summary Description
The individual will train within various areas of the Fraud Department to obtain a practical understanding of the knowledge and skills necessary to be successful in an entry level position in the Fraud Department.
Essential Functions
Position Requirements
Critical Skills / Expertise
