Fraud Associate - Charleston, United States - City National Bank of WV

Description

Job Description

Equal Opportunity Employer, Including Disability/Vets

Summary Description

The individual will train within various areas of the Fraud Department to obtain a practical understanding of the knowledge and skills necessary to be successful in an entry level position in the Fraud Department.

Essential Functions

• Reviews and processes RDIs and TCIs and make daily decisions
• Prepare closing letters on accounts as needed for the Fraud Department
• Track restitution payments
• Track counterfeit checks and update Investigative Case Management Systems (ICMS)
• Assists in pulling video for fraud and security
• File BSA reports as needed
• Assists with customer service calls as needed
• Stays abreast of fraud trends through related webinars and resource materials
• Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information
• Assists with monthly fraud reports
• Compiles Robbery Risk Assessment forms for Security Officer review
• Responsible for branch call list additions and deletions via BoldNet- Security
• Other projects/duties assigned as needed
• Interacts effectively with all levels of management

Position Requirements

• College degree preferred
• Knowledge of systems and computer proficiency including Microsoft Office applications
• Minimum of 3 years experience bank archival-retrieval systems experience
• Minimum of 3 years experience and extensive knowledge in deposit and branch operations
• Must be able to work in a team environment as a team player
• Ability to interact with supervisors on sensitive/confidential matters
• Typically the employee may sit to perform the work; however, there may be standing, walking, bending and carrying light items in the course of the work
• Work is generally performed indoors in environmentally, controlled conditions
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Critical Skills / Expertise

• Strong attention to detail
• Strong organizational and time management skills
• Independent and self-motivated to perform job functions
• Excellent communication skills