Client Manager, Convenience - Arlington, United States - Nielseniq
Description
Location:
Washington, D.C. / Arlington, VA / Baltimore, MD area
REFID225976
Job Description
The Client Manager will be responsible for their client's satisfaction and engagement through insightful analysis, actionablerecommendations, andproactive thought leadership focused on solving the strategic business needs of their stakeholders.
The Client Manager's role will includeassisting clients withnavigating through complex business challenges by providinginsightful and actionablerecommendations, contributing to overall client satisfaction andengagement, and developing your knowledge of your client's strategicbusiness needs.
You may also have responsibility for leading and developingdirect reports.Your success in this role will be driven by five key areas.
First, accurately diagnosing and decomposing your client's business issuesand successfullyproviding recommendations and insights will demonstrate your thought leadership and analytical aptitude.
Second, youwill demonstrate leadership ofyour client stakeholders by building strong relationships and increasing your knowledge of their strategicgoals. Third, you will demonstrate knowledgeof NIQ's tools, data assets, and programs. Fourth, you may have responsibility for leadingand developing direct reports. Lastly is building deepindustry knowledge and expertise.All client facing associates are part of the commercial and revenue management process.
This includes, but is not limited to, identifying opportunitiesfrom client meetings and communications, socializing them to the right client leads, and supporting them so we can act on those opportunities.
We arealways listening to our clients, assessing how we can help, and driving value add through expanding our engagements and services.
Key career experience(s) and development gained in this role:Develop a richer understanding of NIQ's business
Continue your journey as an SME onNielsenIQproducts
Build internal stakeholder relationships
Support client teams, driving outcomes for clients
Learn our client's business processes and practices
Personnel leadership and management skills
Qualifications
Bachelor's Degree Required
Ideally 4 to 6 years of experience with demonstrated expertise in syndicated data analysis in the FMCG or CPG, Retail,Consulting or Analytics
Strong analytical aptitude
Ability to articulate your point of view or recommendationsin a clear and concise wayboth verbally and in writing
Strong project management and organizational skills
Experience working with market trends/consumer behavior/panel insights
Preferred experience with working with syndicated data and tools, e-commerce
Related industries experience toinclude:
Consumer Packaged Goods, Retail, E-Commerce, Consulting, CategoryManagement, Analytics
Experience in client service environment and ability to develop, maintain and grow client relationships
Highly Proficient in Microsoft Office software
Additional Information
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visitWant to keep up with our latest updates?
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.
We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.
We enthusiastically invite candidates who share that mission to join us.We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
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