Guest Service Associate(Evenings) - Addison, IL - Addison Public Library

    Addison Public Library
    Addison Public Library Addison, IL

    20 hours ago

    Description
    Library Assistant
    This position requires availability to work evenings and weekends as part of a regular schedule.
    Week A:
    Tuesday 4:45-9:15p
    Thursday 4:45-9:15p
    Saturday 8:45-5:15p
    Week B:
    Sunday 1-5:15p
    Monday 9-1p
    Tuesday 5-9:15p
    Thursday 4:45-9:15p
    Week C:
    Monday 8:45-1p
    Tuesday 5-9:15p
    Wednesday 9-1:15p
    Thursday 5-9:15p
    Salary: $15.58-$19.48/hr. DOQ. $19.48 is the mid-point of the salary range reserved for candidates who exceed the minimum qualifications and have significant, direct experience.
    Position Details:
    Have you always wanted to work in a Library? Would you enjoy conversing with patrons while helping them check out their library materials? Do you get excited when you skillfully resolve issues in person and by chatting on the phone? Do you thrive in a team environment that delivers a positive patron experience and would love to have an opportunity to serve in a diverse community? If you answered "yes" to these, then we have an exciting opportunity for you
    We are looking for:
    A customer service champion who will follow our Patron Experience Guidelines to deliver GREAT service to everyone who walks through our doors.
    A team member who helps ensure the Library remains a Safe, Respectful, and Responsible space by enforcing our Patron Behavior Guide with professionalism and empathy.
    Someone who understands the importance of privacy and can handle patron data with confidentiality.
    A flexible worker who is comfortable serving patrons at multiple service points, including the drive-up window, during scheduled shifts.
    A detail-oriented individual to check out/check in materials, issue library cards, and collect fines and fees accurately and efficiently.
    A clear communicator to answer phones, provide information, and route calls appropriately.
    Someone who can accurately enter data for a variety of transactions.
    A team player to process delivery bins, handle kits, games, and Library returns, and check for missing, broken, or service-needing items.
    A problem-solver who can process delinquencies, identify lost or damaged items, and troubleshoot patron account issues using both technology and in-person follow-up.
    A proactive presence who can monitor and tidy public areas like the vestibule, lobby, and restrooms, and report any larger maintenance issues to the proper staff.
    Someone who can assist patrons using self-checkout stations.
    Availability to work evenings and weekends is required as part of the regular schedule.
    Someone who enjoys standing, bending, stretching, and lifting at work.
    Bilingual in (Spanish/English) highly preferred.
    What we offer:
    Generous accrued paid time off, including three weeks of vacation annually, two weeks of sick leave, and eight weeks of paid parental leave.
    Encouragement for professional growth, including tuition reimbursement.
    A diverse community that actively uses and supports its public library.
    An organizational culture that embraces change and supports trying new ideas.
    Qualifications:
    High school diploma or equivalency required.
    One year of experience working with the public is required.
    The ability to use computer, telephone and other office equipment.
    Preference will be given to qualified candidates who are bilingual in English and proficient in Polish, Spanish or any of the other languages spoken by patrons we are happy to serve.
    Please include a resume with your application. Dedicated to fostering lifelong learning and literacy, the Addison Public Library provides opportunities to explore, create, and connect. We value cultural inclusiveness, respect, and diversity of thought; intellectual freedom; ethical and effective stewardship of resources; and engagement with community members.
    Physical Requirements:
    Constantly (2/3 or more of the time)
    Frequently (1/3 - 2/3 of the time)
    Occasionally (1/3 of the time or less)

    Sitting or standing in a stationary position
    Walking

    Bending/stretching
    Stooping/kneeling

    Pushing/pulling
    Lifting/carrying/moving (up to 15 pounds)

    Reaching overhead (up to 84" high)
    Analyzing/interpreting data

    Working at a computer
    Moving wheeled carts (50lbs)

    Addison Public Library

  • Work in company

    IT Services Associate

    Only for registered members

    The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other digital services offered by the library. · A superb communicator able to communicate ...

    Addison, IL

    1 month ago

  • Work in company

    Client Services Associate

    Only for registered members

    The Client Services Associate will be responsible for accepting watches and jewelry for repair and services. · Evaluate items' condition and clearly identify necessary repairs · Communicate instructions for servicing and enter information clearly into the POS system · ...

    Addison

    3 weeks ago

  • Work in company

    Member Service Associate

    Only for registered members

    +This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwor ...

    Addison $24.02 - $28.08 (USD)

    1 week ago

  • Work in company

    Member Service Associate

    Only for registered members

    This position is responsible for acquiring and expanding member relationships while providing exceptional service. · ...

    Addison $24.02 - $28.08 (USD) OTHER

    1 week ago

  • Work in company

    Member Service Associate

    Only for registered members

    This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork ...

    Addison $24.02 - $28.08 (USD)

    1 week ago

  • Work in company

    Guest Services Associate

    Only for registered members

    Part-time (17 hrs/wk) · This position requires availability to work evenings and weekends as a part of a regular schedule. · Week A · Tuesday 4:45-9:15p · Thursday 4:45-9:15p · Saturday 8:45-5:15p · Week B · Sunday 1-5:15p · Monday 9-1p · Tuesday 5-9:15p · Thursday 4:45-9:15p · W ...

    Addison, IL

    3 days ago

  • Work in company

    Maker Services Associate

    Only for registered members

    We are looking for someone who can assist patrons with varying levels of technical abilities in using Sam's Lab makerspace equipment such as sewing machines, laser cutter, 3D printers and more. · The position requires evening and weekend availability as part of a regular schedule ...

    Addison, IL

    1 month ago

  • Work in company

    Guest Services Associate

    Only for registered members

    We are looking for a customer service champion to deliver great service to everyone who walks through our doors. · A customer service champion who will follow our Patron Experience Guidelines to deliver GREAT service to everyone who walks through our doors. · ...

    Addison, IL

    1 month ago

  • Work in company

    Guest Services Associate

    Only for registered members

    Part-time (17 hrs/wk)This position requires availability to work evenings and weekends as a part of a regular schedule. · Week A  · Tuesday 4:45-9:15p  · Thursday 4:45-9:15p · Saturday 8:45-5:15p · Week B  · Sunday 1-5:15p  · Monday 9-1p · Tuesday 5-9:15p  · Thursday 4:45-9:15p  ...

    Addison $15.58 - $19.48 (USD) Part time

    3 days ago

  • Work in company

    Guest Services Associate

    Only for registered members

    We are looking for a customer service champion who will follow our Patron Experience Guidelines to deliver GREAT service to everyone who walks through our doors. A team member who helps ensure the Library remains a Safe Respectful and Responsible space by enforcing our Patron Beh ...

    Addison $15.58 - $19.48 (USD) Part time

    1 month ago

  • Work in company

    Client Services Associate

    Only for registered members

    We are looking to add a Client Service Associate to join our office.The primary role is direct client contact to service new and existing accounts while working with the Financial Advisors who have the primary client relationships. · ...

    Lombard

    1 month ago

  • Work in company

    Client Service Associate

    Only for registered members

    The Client Service Associate with Ark Wealth Partners is responsible for assisting Lead and Associate Advisors to provide exceptional service to the clients of Ark Wealth Partners. · Serve as the Primary Relationship Manager for a subset of Ark Wealth Partners' clients. · Facilit ...

    Lombard, IL

    1 month ago

  • Work in company

    Parts to Service Associate

    Only for registered members

    We are seeking a dynamic and detail-oriented Parts to Service Associate to join our team. · The ideal candidate is organized, proactive, and possesses excellent communication skills, · with a passion for automotive repair and retail sales.Assist service technicians and customers ...

    Villa Park, IL

    1 month ago

  • Work in company

    Associate Service Advisor, Associate Service Advisor

    Only for registered members

    A rapidly growing financial and retirement planning firm is seeking an Associate Service Advisor to join their Oakbrook Terrace team. This non-sales-focused client service position supports top-tier Lead Advisors in delivering comprehensive financial plans. · Serve as the right-h ...

    Oakbrook Terrace

    1 month ago

  • Work in company

    Associate Service Advisor, Associate Service Advisor

    Only for registered members

    +Job summary · Associate Service Advisor to join their Oakbrook Terrace team. This is a non-sales-focused, client service position supporting top-tier Lead Advisors in delivering comprehensive financial plans. · +ResponsibilitiesServe as the right-hand support to Lead Selling Adv ...

    Oakbrook Terrace, IL

    1 month ago

  • Work in company

    Customer Service Associate

    Only for registered members

    We are looking for a Customer Service Associate to provide excellent customer service through greeting customers, checking out customers, handling product returns and providing every customer with an exceptional experience. · ...

    Lombard, IL

    1 month ago

  • Work in company

    Customer Service Associate II

    Only for registered members

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. · As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, · Receiving m ...

    Bensenville $16.50 - $17 (USD)

    3 weeks ago

  • Work in company

    Customer Service Associate I

    Only for registered members

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. · Assist customers with questions and recommendations · Manage sales transactions while working assigned cash register · ...

    Villa Park $15 - $15.50 (USD)

    1 month ago

  • Work in company

    Customer Service Associate

    Only for registered members

    The Cashier/GSR is responsible for delighting Ricky Rockets guests with prompt and courteous service. · Maintaining merchandise, and supporting store goals and initiatives. · ...

    Itasca, IL

    1 month ago

  • Work in company

    Associate - Customer Service

    Only for registered members

    The Customer Service Associate provides timely and professional support to customers. · Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner. · Provide accurate and helpful information about products or services. · ...

    Elk Grove Village, IL

    4 weeks ago

  • Work in company

    Client Service Associate

    Only for registered members

    Job Description · The client service associate is a critical part of the Mariner Wealth Advisors team, responsible for delivering extraordinary client service and care. As one of the first associates clients connect with, the client service associate is instrumental in making sur ...

    Oakbrook Terrace $47,000 - $78,000 (USD)

    3 days ago

Jobs
>
Guest services associate
>
Jobs for Guest services associate in Addison