- Engage in outreach activities that will recruit qualified applicants for the program.
- Develop, maintain, update and track social media platforms such as Facebook, LinkedIn and the website on a weekly basis.
- Conduct orientation for candidates who are interested in the program.
- Collect and gather information and documents relating to eligibility certification according to DOL WIOA program and other applicable standards.
- Advise customers on rights and responsibilities associated with programs and services.
- Verify documentation, completes all pertinent forms and prepares for submission to the Program Manager.
- Show interest and concern for all customers, treating them with respect and care.
- Enter candidate information in electronic databases, including FileMaker in timely manner.
- Maintain detailed participant records in compliance with policies and procedures.
- Maintain organized, efficient, and secure filing system.
- Attend public/community events, career and job fairs to promote initiatives.
- Take videos and photographs; as applicable to SER programming or scheduled events.
- Contributes to the team effort by performing other duties as assigned.
- Associate degree preferred; high school diploma or GED certificate required.
- Three years of customer service and/or outreach and engagement experience.
- General knowledge of outreach and recruitment practices.
- Knowledge of or ability to learn data tracking and management information systems.
- Excellent written and verbal communications skills, attention to detail.
- Interpersonal skills necessary to effectively communicate with staff, participants and partner agencies.
- Must demonstrate strong prioritization and organization on assigned projects.
- Ability to input basic data, prepare routine reports, file confidential records correctly, and type materials as requested.
- Demonstrate self-motivation, initiative and persistence.
- Ability to interact with customers in a positive and productive manner.
- Ability to relate sensitively to a multiracial and multicultural group of people.
- Bilingual language skills (English/Spanish) required.
- Must possess a valid Michigan driver's license and have access to reliable transportation in order to travel to off-site locations/events.
- Must be willing to work a flexible schedule (evenings/weekends).
-
Intake Specialist
5 days ago
SER Metro-Detroit Highland Park, United States Part timeJob Description · Job DescriptionJOB TITLE: Intake Specialist · DIVISION: Adult Services · DEPARTMENT: SEMCA PATH · LOCATION: Highland Park American Job Center (AJC) 144 E. Manchester St., Highland Park, MI 48203 · REPORTS TO: Program Manager · FLSA STATUS: Non-Exempt/Hourly · C ...
-
Intake Specialist
4 days ago
SER Metro Detroit Highland Park, United States Part timeJOB TITLE: Intake Specialist · DIVISION: Adult Services · DEPARTMENT: SEMCA PATH · LOCATION: Highland Park American Job Center (AJC) 144 E. Manchester St., Highland Park, MI 48203 · REPORTS TO: Program Manager · FLSA STATUS: Non-Exempt/Hourly · CLASSIFICATION: Part-time Reg ...
-
Intake and Customer Services Specialist
2 weeks ago
Access Community Detroit, United StatesUnder general supervision, the Intake and Customer Service Specialist assures the accessibility of effective community services that empowers individuals and families to achieve an enhanced quality of life. They interact with customers by addressing Customer Service, Intake, Spec ...
-
Intake Specialist
1 week ago
Insight Global Livonia, United StatesInsight Global is looking for an Intake Specialist in Mechanicsburg, Pennsylvania. As an intake specialist, this individual will be responsible for prepping to receive a new intake, greeting youth when they arrive at the facility, conduct their first interview and process the you ...
-
Intake and Customer Services Specialist
3 weeks ago
Arab Community Center for Economic and Social Serv Detroit, United StatesIntake and Customer Services Specialist · Department: Workforce Development · Location: Detroit, MI · START YOUR APPLICATION ) · Job Title: Intake and Customer Service Specialist · Job Status: Full-time · Job Summary: Under general supervision, the Intake and Customer Servi ...
-
Pas Homecare Intake Specialist
1 week ago
Hartford HealthCare Corp. Farmington, United States**Description** · **Job Schedule**: Full Time · **Standard Hours**: 40 · **Job Shift**: Shift 1 · **Shift Details**: Occasional weekend rotation responsibility. · Work where every moment matters. · Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing ...
-
Intake Specialist
3 weeks ago
Henry Ford Health System Bloomfield Hills, United StatesGENERAL SUMMARY: · Under general supervision, responds to inquiries from the general public, physicians and behavioral health providers regarding behavioral health treatment. Arranges for patient admission or refers callers to appropriate facilities. Evaluates prospective patie ...
-
Intake Screening Specialist
2 weeks ago
Centria Healthcare Farmington Hills, United StatesJob Description · Job DescriptionAbout Centria HealthcareEvery child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succee ...
-
Intake Specialist
3 weeks ago
Insight Global Livonia, United StatesInsight Global is looking for an Intake Specialist in Mechanicsburg, Pennsylvania. As an intake specialist, this individual will be responsible for prepping to receive a new intake, greeting youth when they arrive at the facility, conduct their first interview and process the you ...
-
Intake Specialist
1 week ago
Michigan Auto Law Farmington Hills, United StatesJob Description · Job DescriptionMichigan Auto Law is searching for a highly skilled intake specialist and customer service agent to engage with new callers and obtain personal contact and accident information from potential new clients. This role is a critical part of our "intak ...
-
Intake & Customer Service Specialist
3 weeks ago
ACCESS COMMUNITY Dearborn, United StatesUnder general supervision, the Intake and Customer Service Specialist assures the accessibility of effective community services that empowers individuals and families to achieve an enhanced quality of life. They interact with customers by addressing Customer Service, Customer Ser ...
-
Intake & Customer Service Specialist
2 weeks ago
ACCESS Dearborn, United StatesJob Title: Intake and Customer Service Specialist · Job Status: Full-time · Job Summary: Under general supervision, the Intake and Customer Service Specialist assures the accessibility of effective community services that empowers individuals and families to achieve an enhanced q ...
-
Intake and Customer Service Specialist
3 weeks ago
Arab Community Center for Economic and Social Serv Dearborn, United StatesIntake and Customer Service Specialist · Department: Workforce Development · Location: Dearborn, MI · START YOUR APPLICATION \_id=3021084&source= CJB-0) · Job Title: Intake and Customer Service Specialist · Job Status: Full-time · Job Summary: Under general supervision, the I ...
-
Intake & Customer Service Specialist
3 weeks ago
Arab Community Center for Economic and Social Serv Dearborn, United StatesIntake & Customer Service Specialist · Department: Community Health & Research Center · Location: Dearborn, MI · START YOUR APPLICATION ) · Job Title: Intake and Customer Service Specialist · Job Status: Full-time · Job Summary: Under general supervision, the Intake and Cus ...
-
Intake & Customer Service Specialist
3 weeks ago
ACCESS (MI) Dearborn, United StatesJob Title: Intake and Customer Service Specialist · Job Status: Full-time · Job Summary: Under general supervision, the Intake and Customer Service Specialist assures the accessibility of effective community services that empowers individuals and families to achieve an enhanced q ...
-
Intake Specialist Home Healthcare
2 weeks ago
Hope At Home Health Care Southfield, United StatesJob Description · Job DescriptionWe are looking for a scheduling supervisor to join our growing team The right candidate will have excellent interpersonal skills and is highly organized. They should possess a can-do attitude and have the ability to multitask and be able to pay cl ...
-
Intake Screening Specialist
2 weeks ago
Centria Healthcare Farmington, United StatesAbout Centria Healthcare · Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own t ...
-
Rochester Law Center PLLC Rochester, United StatesJob Description · Job Description · Intake Specialist/Customer Service Representative · Rochester Law Center - Rochester, MI · Full-Time Law Firm Intake Specialist / Customer Service Representative · Our rapidly growing Estate Planning and Probate law firm is seeking a full-time ...
-
Medical Intake Specialist
2 weeks ago
Advanced Medical Solutions, Inc. Ypsilanti, United StatesJob Description · Job Description** Please note this position is in person and is not remote*** · Job Description: · Seeking a dedicated, experienced Customer Service Representative who wants to be part of a company that makes a difference in patient's lives. In this role, you wi ...
-
Order Intake and Processing Specialist
1 week ago
Randstad North America, Inc. Southfield, United StatesReady to put your highly in-demand order entry skillset into practice in a fast-paced environment? If you're an experienced professional who has demonstrated order entry skills, excellent communication, and lives to delight customers, we have a sales Processing Specialist, Intake ...
Recruitment and Intake Specialist - Detroit, United States - SER Metro-Detroit
Description
Job Description
Job DescriptionJOB TITLE: Recruitment and Intake Specialist
DIVISION: Adult Services
DEPARTMENT: RBD/CWF
LOCATION: 9301 Michigan Avenue, Detroit, MI 48210
REPORTS TO: Program Manager
FLSA STATUS: Non-Exempt/Hourly
CLASSIFICATION: Full-Time Regular
APPROVED DATE: 4/26/2024
JOB SUMMARY: Responsible for outreach, recruitment and the initial assessment of applicants for program and determines eligibility for training services. Also assists with the social media outreach.
ESSENTIAL DUTIES & RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES: None
JOB QUALIFICATIONS:
PHYSICAL DEMANDS: This is a partially active role and the employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to walk, sit, and frequently use hands and to talk or hear. Some sedentary work and filing may be required. This would require the ability to sit for extended periods of time, lift files, open filing cabinets and bend or stand as necessary.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -This job operates in a normal school environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Equal Opportunity Employer
This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
