Cloud Engineer - Reston, United States - Atechstar

Atechstar Reston, United States

2 weeks ago

Full time, Part time, contract, training

Description

JOB DESCRIPTION PRIMARY RESPONSIBILITY Support internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. First point of contact for handeling customer issues providing guidance and recommendations to increase efficiency and reduce customer incidents.

Develop tooling and processes to drive and improve customer experience create playbooks and provide mentoring on customer related issues to lower level Cloud Engineers and support.

KNOWLEDGE/SKILLS/ABILITY Experience automating and orchestrating workloads across multiple public cloud providers. Automation experience with at least one configuration management system such as Chef Puppet Ansible Salt or other such tools. Experience working at least one of the following languages Python PHP Ruby and Java. Proficient with git and git workflows. Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile fast paced DevOps environment. Knowledge (preferably experience) in building distributed highly available applications. Expert Linux or Windows skills. Experience in the configuration management and troubleshooting of common web servers database caching and database

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