Operations & Lease Administrator - Jessup - ClearEdge IT Solutions

Description

Join ClearEdge and become part of a collaborative team that supports some of the DoD's most critical technical missions. Our corporate professionals play a vital role in enabling our engineers, customers, and partners to succeed by providing operational excellence, strategic support, and innovative business solutions across the organization.
ClearEdge offers an extremely competitive benefits package-including a $10k annual training and education benefit, a 10% 401(k) contribution fully vested on day one, and annual health and technology allowances. Learn more at
Your Mission:
Join ClearRealty as an Operations & Lease Administrator, where you will play a central role in supporting the operational and revenue workflows of a growing real estate portfolio. In this position, you'll take ownership of lease administration, tenant billing processes, and system data integrity, helping ensure that lease records, charges, and recoverable expenses are accurate, timely, and properly maintained.
As part of a developing, startup-style environment, you'll work closely with Accounting, Facilities, Property Operations, and leadership while contributing to the continued refinement of workflows and operational processes. This role offers the opportunity to build structure, support portfolio growth, and directly impact revenue accuracy and day-to-day operational stability.
You will excel in this role if you are:

• A highly organized and detail-oriented professional who values accuracy and takes pride in maintaining clean, reliable data and documentation
• Comfortable working in a growing, startup-style environment where processes and workflows continue to evolve, and able to adapt while helping bring structure and consistency to daily operations
• Self-motivated, dependable, and capable of working both independently and collaboratively within a small team setting
• Naturally process-minded and analytical, with the ability to identify gaps, ask thoughtful questions, and contribute to improving operational workflows over time
• Professional and service-oriented, with strong communication skills and the ability to interact confidently and courteously with tenants, vendors, and internal teams
• Flexible and solutions-focused, maintaining a positive, steady approach when priorities shift or new responsibilities emerge

A day in the life:

• Administer lease and tenant records within the property management system, ensuring lease data, charges, and critical dates remain accurate and up to date
• Execute recurring billing and revenue workflows, including monthly rent cycles, recoverable expenses, and tenant charge updates in accordance with lease terms
• Review lease documents, amendments, and related materials to extract relevant information, validate billing structures, and maintain documentation integrity
• Serve as a primary administrative point of contact for tenant inquiries related to leases, billings, and account matters, coordinating with Accounting, Facilities, and management as necessary
• Monitor tenant accounts and ledgers for discrepancies or inconsistencies, coordinating adjustments and resolutions with the Controller or Accounting team
• Coordinate operational workflows involving tenant requests, vendor documentation, and internal processes, helping ensure activities are tracked and completed accurately and on time
• Contribute to maintaining organized property, lease, and vendor records while supporting the continued refinement of workflows and procedures within a growing portfolio environment

What we are expecting from you:

• A Bachelor's degree in Business, Accounting, Finance, Real Estate, or a related field is preferred; equivalent professional experience will be considered
• Minimum of two (2) years of relevant experience in lease administration, property administration, billing, property management operations, or a related role
• Demonstrated experience working within system-driven workflows, with strong attention to data accuracy, documentation integrity, and detail-sensitive responsibilities
• Experience with property management or lease administration platforms (Yardi Voyager strongly preferred) and proficiency with Microsoft Office applications, particularly Excel and Outlook
• Working understanding of lease structures, tenant charge components, and revenue/billing processes within a property or portfolio environment
• Ability to interpret lease documents, extract relevant information, and apply established procedures to support billing and operational accuracy
• Strong organizational and time-management skills, with the ability to manage recurring responsibilities, deadlines, and multiple priorities
• Strong written and verbal communication skills, with the ability to interact professionally and courteously with tenants, vendors, and internal teams
• Comfort working in a growing, startup-style environment where processes and workflows continue to evolve, and the ability to adapt while maintaining accuracy and consistency
• Demonstrated reliability, accountability, and process discipline, with the ability to work independently while adhering to established policies and internal controls
• Ability to identify discrepancies, inconsistencies, or data anomalies and escalate appropriately

Nice to have:

• Experience working within a commercial real estate, property management, or multi-tenant portfolio environment
• Advanced proficiency with Microsoft Excel, including comfort working with formulas, structured datasets, and data validation
• Familiarity with document management practices, records control, or compliance-sensitive administrative environments
• Exposure to process improvement, workflow development, or system optimization initiatives
• Experience supporting cross-functional teams in a dynamic or growing business environment
• Comfort learning new systems, tools, or technologies as operational needs evolve
• Prior experience working in a small team or startup-style organization

If you're looking for a role where your organization, accuracy, and attention to detail directly contribute to the stability and performance of a growing real estate portfolio, we'd love to hear from you.
At ClearRealty, we're building something thoughtful and long-term. Join us and grow with a small, collaborative team committed to well-run operations, reliable systems, and high standards of professionalism as our portfolio continues to expand.
ClearEdge is an established small business that values its employees and is committed to providing an environment where individuals can succeed and grow. We believe in developing our people, promoting from within, and fostering long-term career growth across the organization.
Our Core Values-Honesty, Integrity, Loyalty, Fairness, Respect, Responsibility, and Accountability-guide everything we do. These principles shape our culture, inform our decisions, and drive our commitment to excellence in support of our customers and partners.