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Customer Communications Associate - Simpsonville, United States - KAIZEN MANAGEMENT LLC - Compeat Restaurant Implementations
Description
WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER COMMUNICATIONS ASSOCIATE TO JOIN OUR TEAMAre you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as a Customer Communications Associate.
We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well The Customer Communications Associate is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers.
This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with.
If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Customer Communications Associate role is for youCustomer Communications Associate Responsibilities:
Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
Forge long-lasting relationships and trust with customer accounts through open and interactive communication
Generate sales leads and create potential business opportunities for the company
Attend regular training sessions for our Customer Communications Associate to ensure a comprehensive understanding of our products and offerings
Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients standards
Keep records of customer interactions, process customer accounts, and handle confidential customer information
Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner
Customer Communications Associate Qualifications:
Proven customer service or retail sales experience is preferred
A high school diploma or GED
Ability to multitask, prioritize and manage time effectively
Excellent communication and presentation skills
Passion for delivering excellent customer service
Ability to adapt and work alongside different characters, including customers and team members
Desire to have FUN and bring positive energy into the workplace
This is an entry level role, and we provide full training for the right candidate If you feel that you are a good fit for this position, we highly encourage you to apply.
One of our associates will be in contact with you within 24-48 hours.#LI-Onsit
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