Customer Service Representative - Michigan Center, United States - Stewart

Stewart Michigan Center, United States

6 days ago

Description

Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at , subscribe to the Stewart blog at or follow Stewart onTwitter @stewarttitleco.

Job Description

Job Summary

Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.

Job Responsibilities

Responsible for answering routine questions and issues about products and services from internal and external customers
Effectively resolves inquiries or escalates concerns in a timely fashion
Performs a wide range of support functions to assist in departmental processes
Follows clearly defined procedures to complete daily tasks and responsibilities
Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
Uses basic communication skills to address internal and/or external clients and/or team members
Individual contributor working under direct supervision with little autonomy
Performs all other duties as assigned by management

Education

High school diploma required; Bachelor's preferred

Experience

Typically requires 0-2 years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at

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