- Design research instruments (surveys, discussion guides) and sampling techniques to gather data with the highest standards
- Analyze primary research results to foster insights and strategic guidance
- Effectively share insights to marketing leaders.
- Build and manage an ecosystem of research partners to support research initiatives
- Identify opportunities to combine disparate data sources to uncover new insight
- Distill and communicate complex insights and strategic guidance in written narratives
- Consult with diverse internal stakeholders on how to leverage research and maximize return on research investmentsA day in the lifeSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small and mid market accounts to enterprise level customers including public sector.
- Experience communicating results to senior leadership
- Experience driving direction and alignment with cross functional teams
- Expert level project management competencies
- Excellent critical thinking and problem solving skills
- Experience in both qualitative and quantitative research techniques
- Exceptional written communication skills
- Expert level project management competencies
- Expertise in business to business (B2B) and technology
- Experience in international research
- Experience in both client and vendor side positions
- Analytical skills with experience in statistical modelingAmazon is committed to a diverse and inclusive workplace.
Sr Customer Research Manager, AWS Customer Research, AWS Customer Research - Seattle, United States - AmazonWebServices
Description
AWS is looking for a Customer Research Manager to execute primary research and deliver insights and guidance to support strategic decision making.
This research manager will be tasked delivering senior marketing leadership the insights they need to understand customer needs and competitive landscape in order to inform marketing strategy.
The role will require raising the bar to ensure the highest standards are met across diverse research objectives and methodologies.
This will require working proactively and collaboratively with stakeholders to define and execute research projects. This position will own a portfolio of awareness, perception and journey studies, as well as strategic ad-hoc research initiatives.We want a researcher who will champion customer and market insights in driving marketing strategy, working proactively to guide the organization on how best to leverage primary research.
The successful candidate will be a self-starter, with strong attention to detail, vocally self-critical, with an ability to work in a fast-paced, high-growth, and ever-changing environment.
This role will need to assimilate data and hone in on key insights that drive business recommendations. She/he recognizes that the true measure of success is based on the business impact.Key job responsibilities
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences.Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWere continuously raising our performance bar as we strive to become Earths Best Employer.Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony.Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:
Los Angeles, CA, USA | Seattle, WA, USABasic qualifications- 7+ years of professional non-internship marketing experience
For individuals with disabilities who would like to request an accommodation, please visit to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets.The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company.Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.