Sales Manager - King of Prussia, United States - Valley Forge Casino Resort

Description

Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled


SUMMARY DESCRIPTION:

Responsible for achieving catering sales revenue goals through solicitation, maintaining existing accounts, and negotiating contracts with meeting and event planners.

Ability to represent the property virtually through power point presentations and at industry-related tradeshows.

The team member in this position will manage weddings and catering business opportunities from the prospecting and inquiry phase through the implementation of the sales agreement.

The team member in this position is responsible for driving revenue to the hotel.

Responsible for achieving catering sales revenue goals through solicitation, maintaining existing accounts, and negotiating contracts with meeting and event planners.

Ability to represent the property virtually through power point presentations and at industry-related tradeshows.

The team member in this position will manage weddings and catering business opportunities from the prospecting and inquiry phase through the implementation of the sales agreement.

The team member in this position is responsible for driving revenue to the hotel.


ESSENTIAL JOB FUNCTIONS/DUTIES:
Maintains existing relationships and builds new customer contacts
Solicit wedding and catering business through strategic planning and local events
Full working knowledge of Salesforce including familiarity with blocking guestrooms and meeting space.
Prepares, plans and conducts property site visits with Brides and Social Customers
Identify need period catering business and opportunities for share shifting
Generate ideas and initiatives that further develop existing catering accounts
Identify opportunities to drive additional revenue through the BEO process
Find qualified leads utilizing resources to include tech portals and third party agencies (wedding wire, direct website, bridal expos, NACE)
Create strategies for closing catering business opportunities
Engage in a sales-focused atmosphere that promotes sales growth
Maintain knowledge of competitor's sales and convention programs in order to generate future leads and be able to sell against the competitive set's strengths and weakness
Prepare catering and wedding event Resumes and present at Resume Meetings
Effectively communicate with internal and external stakeholders
Other duties as assigned


Managing Profitability:

Managing Profitability:

Managing Profitability:
Create and maintain a continuous sales funnel
Ensure synchronicity through planning for operational efficiencies and profitability
Follow standard operating procedures to ensure profitability targets are met


Ensuring Exceptional Customer Service:
Create an atmosphere that meets or exceeds guest expectations
Set a positive example for both team members and guests
Interact with guests to obtain feedback on quality and service standards
Respond to and handles situations requiring service recovery
Strive to improve service performance


JOB SPECIFICATION:
Bachelor's degree preferred
Three (3) years of experience in a similar position preferred.
Must be at least 21 years of age.

Must be proficient in the use of Microsoft Office applications: Teams, Outlook, Word and Excel; LMS, Salesforce, CVENT, Sertifi and others.

Proven history of sales and service that clearly showcases an understanding of guest service and revenue growth
Broad understanding of managing all aspects of catered events
Must have strong working knowledge of hotel operations and sales functions
Must have exceptional communication, interpersonal, customer service, and negotiating skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.

Bachelor'sdegree preferred

Three(3) years of experience in a similar position preferred.

• Mustbe at least 21 years of age.
• Mustbe proficient in the use of Microsoft Office applications including:Teams,Outlook, Word and Excel; LMS, Salesforce, CVENT, Sertifi and others.
• Provenhistory of sales and service that clearly showcases an understanding of guestservice and revenue growth
• Broadunderstanding of managing all aspects of meetings and catered events
• Musthave strong working knowledge of hotel operations and sales functions
• Musthave exceptional communication, interpersonal, customer service, andnegotiating skills.
• Mustbe able to obtain/maintain any necessary licenses and/or certifications.

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