Branch Manager - Willoughby, United States - Cardinal Credit Union Inc

Description

Are you searching for an opportunity to make a real impact, experience professional growth, and become a respected member of one of the 200 Healthiest Credit Unions in the nation?

Cardinal Credit Union was selected by The Cleveland Plain Dealer as a Top Work Places 3 years running and one of the Best Workplaces in Ohio.

Here at Cardinal, we believe in creating a strong culture that encourages and supports teamwork, integrity, mutual respect, and accountability; our core values. Our goal is to provide an inclusive, collaborative, and engaging workplace where staff is challenged to do their best. Cardinal strives to create a culture supporting ideas and innovation, and offers various opportunities for both personal growth and professional development. An intensive management training program is the cornerstone of our strategic growth plan: it instructs teammates to seek unique solutions for financial challenges; invigorates collaboration and teamwork, causing staff to think outside the box. This creativity ultimately enhances the lives of families in our service communities, which in turn serves as an economic stimulus for Ohio residents.

• Our Branch Manager manages the operations and personnel of the branch while acting as the branch sales manager to ensure quality service while achieving the goals of the branch.
• Accountable for maximizing branch revenue, sales, member satisfaction, branch staffing and minimizing operating losses. Prioritize, manage, and communicate promotional campaigns and product initiative. Conduct weekly sales meetings. Coach and train staff on a weekly ongoing basis. Underwrites consumer loans up to the amount assigned per credit union policy; reviews and approves underwriting decisions of subordinate staff.
• Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions. Monitors all branch activities to insure they are in compliance with established credit union policy and procedure.
• Hires, reviews, schedules, trains, directs, and monitors the work of direct reports; conducts performance reviews; allocates resources to meet operational needs within the department; reviews and approves, denies, or modifies department recommendations for subordinates.
• Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.

Maintain a cohesive, highly trained and motivated staff, sufficient to meet needs of members.

Provide informed, professional and accurate service and support to all members and associates.

To complete performance reviews within the prescribed time frame.

Develop and maintain business partner relationships within the community and area schools by calling on potential SEG's and coordinating branch participation in community activities.

Meet or exceed the minimum of the established incentive goals each month and direct reports.

Develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in operations and deposit services.

Promote a cross sales culture within the branch, both by example and training employees to identify opportunities.

Ensure all activities within the department are carried out within the prescribed time frames and with zero errors.

Develop and maintain business partner relationships within the community and area schools by calling on potential SEG's and coordinating branch participation in community activities.

Meet or exceed the minimum of the established incentive goals each month and direct reports.

Develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in operations and deposit services.

Promote a cross sales culture within the branch, both by example and training employees to identify opportunities.

Ensure all activities within the department are carried out within the prescribed time frames and with zero errors.

Our competitive benefits package includes medical, prescription, dental, vision, life, short/long term disability Insurance, generous 401(k) plan, paid time off and holidays as well as loan discounts. We offer tuition reimbursement to help foster career development. Plus, considerable and substantive internal training on a myriad of banking subjects, member service, professionalism, and best industry practices.

Cardinal Credit Union is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment.

We are a non-smoking work environment.

PM22

Knowledge and Skills:

Experience: 2 - 5 years of similar or related experience.

Education: A college degree

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

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