Order Processing Specialist - Gates - Rochester Midland

    Rochester Midland
    Rochester Midland Gates

    2 days ago

    Description

    Order Processing Specialist

    The Order Processing Specialist plays a crucial role in ensuring customer orders are processed accurately and delivered on time. This involves close collaboration with internal departments, including production, inventory, logistics, and sales.

    Key Responsibilities:

    • Manage and monitor customer orders from receipt through delivery
    • Process customer orders, returns, service orders, billing, and EDI transactions using ERP and CRM systems

    This role requires strong communication skills to serve as a primary point of contact for customers regarding order status and issue resolution. Collaboration is also key when working with cross-functional teams to confirm product availability and coordinate timely fulfillment.


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