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    Field Service Technician - Williston, United States - DistributionNOW

    DistributionNOW
    DistributionNOW Williston, United States

    4 weeks ago

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    Description
    At DistributionNOW, we believe our associates are the best in the business.

    We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

    START YOUR CAREER NOW.
    A field Service Technician who is a self-starter that will deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.


    JOB RESPONSIBILITIES:

    • Provide service and customer support during field visits or dispatches
    • Tie workflow to schedule
    • Manage all on site installation, repair, maintenance, and test tasks
    • Diagnose errors or technical problems and determine proper solutions on equipment.
    • Produce timely and detailed service reports
    • Document processes
    • Operate vehicle in a safe manner and use field automation systems
    • Follow all company's filed procedures and protocols
    • Cooperate with technical team and share information across the organization
    • Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
    • Build positive relationship with customers

    JOB REQUIREMENTS:

    • High School diploma and/or equivalent in work experience
    • Excellent interpersonal skills, proficient in oral and written communications
    • Assembly experience preferred
    • Basic reading skills. Must be able to follow directions
    • Ability to troubleshoot, test, repair, and service technical equipment
    • Ability to perform work accurately and thoroughly
    • Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
    • Ability to work flexible shifts and to adapt to changing work schedules
    • Familiarity with mobile tools and applications.

    BENEFITS:

    • Competitive Salary + bonus
    • 401(k)/ Retirement savings
    • Comprehensive Benefits (medical, dental, vision, life and disability coverage)
    • Career growth opportunities
    • Friendly work environment
    • Paid vacation/holidays

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