Service Technician - King Of Prussia - Patterson

    Patterson
    Patterson King Of Prussia

    2 hours ago

    $45,000 - $75,000 (USD) per year *
    Description
    Patterson isn't just a place to work, it's a partner that cares about your success.


    One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture.

    Professional growth abounds in this motivating environment.

    We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

    Job Summary

    Provides repair and on-site installation on a variety of Veterinary equipment. Learns and follows manufacturer guidelines relative to the operation, repair, maintenance and installation of equipment.

    Essential Functions


    To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation.

    To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
    Install, Maintain and/or Repair Veterinary Equipment
    Independently responds to assigned customer service calls, diagnosing problems and making appropriate repairs.

    Repairs, loads, delivers, installs, and specs equipment to meet specific manufacturer, Federal and State regulations.

    Trains to perform standard system installations and tests the functionality of all components.

    Trains customers on the use and basic maintenance of equipment at the customers site.


    Learns and follows specific manufacturer guidelines for repairs as well as all company, OSHA, or other agencies' policies related to asepsis.

    Completes all required service forms (service order, confirmations, inventory, expense reports, time sheet, and equipment related items).


    Maintains strong and supportive customer relationships by providing technical support after initial installation of Equipment, PC software, and hardware and ensuring that service commitments are met within standard response time.

    Maintain relevant communication with Service Coordinator, Equipment Specialist and Territory Manager.

    Inventory Management
    Determines parts, supplies or tools needed to complete service requests.

    Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.

    Manages vehicle inventory and restocks as necessary.

    Physical inventory audits on a bi-annual basis

    Asset Management
    Ensures proper vehicle maintenance guidelines and safe driving habits are followed.


    Ensures proper use and maintenance of all company provided assets, including but not limited to phone, computer, parts, tools and uniforms.

    Job Qualifications

    Required Qualifications

    High school diploma or equivalent.

    0-5 years prior experience in a Veterinary/Medical/Dental environment.

    PC skills in Windows based programs

    Must maintain a valid driver's license and good driving record.

    Strong customer service skills

    Motivated team player

    Preferred Qualifications

    At least 4 years of experience as a Certified, Licensed or Registered Veterinary Technician will be considered.

    Previous X-Ray experience preferred

    SAP experience

    Excellent organizational and problem-solving skills

    Carpentry/plumbing/heating/electrical/electronic related experience.

    Technical training in Bio-med/electronics or related technical field.

    Working Conditions

    Physical Demands

    Lifting or Carrying:
    Frequent to continuous heavy physical activity – lifting up to 100 pounds

    Sitting or Standing:
    Light physical activity

    Use of Hands:
    Occasional or frequent moderate physical activity


    Climbing:
    Light physical activity

    Operating a computer or other office device (Laptop 1 hour per day)

    Talking or hearing "position involves frequent communication with (customers, inside staff, etc.) and requires ability to understand and effectively exchange accurate information"

    Reading or sight "requires frequent review of vendor contracts"

    Environmental Factors

    Hazardous chemicals

    Biohazard materials or waste

    High voltage

    Confined spaces (if installation or maintenance typically involves accessing wires in sub-floor crawlspace)

    This position requires traveling to customer locations and providing services and support to customers.

    Travel and On-call

    This position requires overnight travel.


    What's In It For You:
    We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
    Full Medical, Dental, and Vision benefits and an integrated Wellness Program

    401(k) Match Retirement Savings Plan

    Paid Time Off (PTO)

    Holiday Pay & Floating Holidays

    Volunteer Time Off (VTO)

    Educational Assistance Program

    Full Paid Parental and Adoption Leave

    LifeWorks (Employee Assistance Program)

    Patterson Perks Program

    The potential compensation range for this role is below.

    The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

    $ $32.55
    EEO Statement


    Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

    * This salary range is an estimation made by beBee
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