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Silverado Frederick, MD, United States Full timeBe part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging ServicesTM, where exceptional care meets exceptional careers For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we've been privileged t ...
Pool Service Technician - Frederick, United States - ISI
Description
Job Description
Job DescriptionPool Service Technician
Established, highly reputable, leader in residential swimming pool construction, and renovation services, within central Maryland and the surrounding areas, has an opportunity for you contribute to the strategic development of this organization. We have experienced unprecedented growth as we continue to service the area. Our reputation is built on quality, personalized service, and attention to detail.
Reporting to the service foreman, the service technician will be responsible for performing maintenance, installation, diagnostics, and troubleshooting, ensuring the highest quality of customer service and operational efficiency. This role requires technical expertise, precision, and a focus on delivering exceptional customer service.
Essential Job Responsibilities:
Conduct routine maintenance and service checks to ensure the proper functioning of swimming pool equipment.
Diagnose and repair pool equipment, including pumps, filters, heaters, and chemical feed systems.
Install new pool equipment and perform system upgrades as required.
Maintain accurate records of all service activities and customer interactions.
Adhere to all safety policies and procedures and ensure a clean and safe working environment.
Provide excellent customer service, while offering clear explanations to clients.
Efficiently manage time and schedule to ensure timely arrivals and service delivery.
Track all inventory and tools required for daily tasks.
Participate in training and development opportunities to stay current with industry standards and technology.
Follow up with customers to confirm satisfaction and resolve any subsequent issues, should they arise.
Assist with emergency repairs or services as needed.
Essential Qualifications
At least two years of experience in a technical service role, ideally related to swimming pool maintenance or similar fields.
Strong familiarity with industry-standard equipment and troubleshooting techniques.
Proficient in diagnosing and repairing mechanical, plumbing, and electrical systems.
Ability to read and interpret equipment manuals and work orders.
Strong customer service skills. Must be able to communicate effectively with homeowners and team members.
Strong analytical and problem-solving skills, detail-oriented, and committed quality and safety.
Our company is an equal employment opportunity company with a drug-free workplace. In addition to the competitive wages and incentives, we provide the opportunity to become an integral part of the continued growth of our If you consider yourself to be qualified for this position, please submit your resume to Human Resources.
