Lead Medical Support Assistant - Omaha, United States - Department Of Veterans Affairs

Description

Summary

The Lead Medical Support Assistant (LMSA)with the VA Care in the Community (VACC) provides expertise, guidance and direction and has responsibilities relative to providing administrative support, coordination, and technical assistance in the planning, development, and maintenance of an effective, comprehensive and integrated VACC Program at this Medical Center.

Duties

**PLEASE NOTE: ALTHOUGH THIS ANNOUNCEMENT REMAINS OPEN UNTIL SEPTEMBER 30, 2024, WE WILL BEGIN SCREENING APPLICANTS ON JANUARY 22, 2024. WE WILL DO SUBSEQUENT SCREENINGS UP UNTIL THE ANNOUNCEMENT CLOSES AS NEW VACANCIES BECOME AVAILABLE.

Major duties include (but not limited to):

• Accountable for the day-to-day administration of the assigned VACC functions.
• Work closely with internal and external customers
• Responsible for the oversight of workload within the section and for the creation and maintenance of employee work schedules.
• Set priorities for work to be accomplished.
• Interpret and communicate requirements of VACC and assist with on-the-job training for new and current employees.
• Responsible for ensuring training requirements are met.
• Managing consult services assigned per VACC guidelines.
• Determine eligibility for VACC.
• Create authorizations for episodes of care prior to care being received.
• Applying an appropriate cost for obligation management.
• Schedule appointments per the scheduling policy accurately and in a timely manner.
• Follow processes for Mission Act.
• Uploading of medical documentation to the organizational portal.
• Daily review of active/pending/scheduled consults for accuracy and disposition.
• Daily review of notifications in Third party Portal.
• Responds daily to notifications in Third party Portal
• Scheduling referrals.
• Completing meeting minutes for all VACC meetings.
• Reviewing Request for Additional Service forms.
• Follow-up for medical documentation once appointments have occurred.
• Scanning of medical documentation for timely closure of consults.
• Completion of provider agreements.
• Conduct, monitor, summarize data and prepare reports for presentation to medical center staff and management.
• Delegate, evaluate, organize, and oversee people and programs, in the VACC section.
• Advises management and staff about changes in policy and procedure.
• Other duties as assigned.