Assistant Property Manager - Indianapolis, United States - Pepper Pike Staffing LLC

Description

Job Description

POSITION SUMMARY:

The Assistant Property Manager is responsible to assist in managing and maintaining a multi-family apartment property within a specific portfolio. He/she assists in the direction of the leasing and maintenance functions of the complex and ensures that overall profitability goals are achieved.

MAJOR DUTIES:

PRIMARY RESPONSIBILITIES

• Manage monthly rent collections, delinquencies and concessions per company policy; act as primary point of contact to/for all resident payments, collections and posting
• Lead team in providing great customer service to residents with particular attention on curb appeal, move-in experience, timely work order response, friendliness of the office staff and properly addressing resident concerns
• Work with the Maintenance Supervisor to achieve an efficient flow of work orders, make ready apartments, cleaning, etc. Follow up on work orders to ensure completion.
• Monitor the leasing staff's performance; achieve occupancy rates to specified goals
• Assist in the management of all unit turnovers and move in/out inspections
• Complete all administrative work in an organized and timely manner

SECONDARY RESPONSIBILITIES

• Collaborate with Property Manager to ensure all new hires are appropriately onboarded and trained for their positions.
• Participate in marketing and outreach programs to build external relationships and participate as an active member of the community
• Assist Property Manager to forecast spending needs based on future needs of the apartment community

SUPERVISORY RESPONSIBILITIES:

• Provide general oversight of office staff in absence of Property Manager, and input on performance reviews for 2+ indirect reports.

QUALIFICATIONS:

• Associates (2 yr) Degree in business administration, real estate management, accounting or finance OR 2-5 years of experience as a leasing professional in a similar size property in lieu of a degree
• Proficient with Microsoft Office (Outlook, Word and Excel) and ability to learn various other software. Knowledge of Yardi Voyager or other property management software highly desirable
• Strong problem-solving skills combined with a collaborative approach.
• Advanced knowledge of Fair Housing and Labor laws and regulations.
• Ability to organize events and make effective sales presentations
• Ability to handle moderate to high levels of stress and deal with situations where all variables may not be known
• Strong time management and multi-tasking skills with a high attention to detail is essential.
• Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people.
• Demonstrate independent, mature judgment; conveys a professional image and attitude.
• Ability to work extended hours as well as working a flexible schedule that includes evenings and weekends.

PHYSICAL REQUIREMENTS:

• The physical requirements of this position are related to a standard office environment. Must be able to utilize a phone, computer and screen, and other office equipment. While performing the duties of the job, the employee is required to hear, talk, reach, stoop, or kneel, and sit; must be able to walk for extended periods of time under various weather conditions to evaluate the property. Must be able to occasionally lift up to 25 pounds.

The duties listed in the job description above are intended only as illustrations of the various types of work that may be performed. These listed duties are not intended to describe in detail all the tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations. Omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. At the employee's request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.