Field Specimen Processor - Illinois, United States - Proclinical Staffing

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    Full time, Freelance
    Description

    Field Specimen Processor - Joliet, IL - Contract

    Proclinical is seeking a dedicated Field Specimen Processor. This is a contract position located in Joliet, IL.

    Primary Responsibilities:

    This role involves collecting and shipping patient specimens accurately and efficiently. The ideal candidate will have a keen eye for detail, excellent customer service skills, and a commitment to maintaining the highest standards of patient confidentiality and safety.

    Skills & Requirements:

  • High School Diploma or equivalent.
  • Prior customer service experience is advantageous.
  • Knowledge of HIPAA and company compliance policies.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive information with discretion and professionalism.The Field Specimen Processor will:
  • Greet and identify patients in accordance with standard operating procedures (SOPs).
  • Obtain billing and testing information as per SOPs.
  • Collect urine and oral fluid specimens for drug testing following SOPs.
  • Package and prepare specimens for shipping to the testing location in line with SOPs.
  • Perform customer service duties, including phone inquiries and patient encounters.
  • Collect patient payments as per SOPs.
  • Adhere to all HIPAA and company compliance policies regarding patient information, orders, and billing processes.
  • Comply with safety rules and regulations, including proper handling of samples, maintaining a clean and neat workstation, and appropriate use of personal protective equipment.
  • Maintain workstation supplies.
  • Perform any other duties as assigned by supervisor/management.Compensation:
  • $17 - $20 hourly If you are having difficulty in applying or if you have any questions, please contact Jay Bastien at (+1) or

    Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

    Proclinical Staffing is an equal opportunity employer.

    INDSCIC