Operational Analyst - Boston

Only for registered members Boston, United States

1 month ago

Default job background
$65,000 - $75,000 (USD)

Job summary

The Operational Analyst plays a critical role in analyzing operational data, driving process improvements, and providing insights to support decision-making and enhance operational performance.

This position requires strong analytical, communication, and problem-solving skills, along with the ability to work collaboratively with cross-functional teams to achieve organizational goals.

Responsibilities

  • Monitor and analyze account KPIs and SLAs to ensure compliance and identify areas for improvement.
  • and recommendations to clients and internal teams.

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