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    • Technical Naval Shipyard Subject Matter Expert - Washington - Serco

    Serco
    Serco Washington

    3 weeks ago

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    Description

    Technical Naval Shipyard Subject Matter Expert (SME)

    Job Description:

    Serco is seeking a Technical Naval Shipyard Subject Matter Expert (SME) to provide programmatic support to one of our NAVSEA customers in the Washington, DC area.

    This role requires expertise and collaborative skills to make an impact towards military defense and safety of sailors. As a key member of our team, you will work closely with stakeholders to drive resolution to issues and ensure data and information from reporting activities are delivered on time.

    You will be responsible for assessing delivered data and information for cross-activity emerging issues, tracking and accomplishment in support of nuclear ship maintenance, and developing routine communications via letters, briefings, and other correspondence.

    This is a unique opportunity to join a dynamic team and contribute to the success of our clients. If you have experience in project or program management, business systems, manufacturing systems, or production systems analysis, we encourage you to apply.

    Responsibilities:

    • Receive and process Navy and shipyard project problems and manage escalation cases
    • Ensure data and information from reporting activities is delivered on time and in prescribed format per the SY MOC concept of operations requirements
    • Assess delivered data and information for cross-activity emerging issues
    • Action tracking and accomplishment in support of nuclear ship maintenance
    • Develop and staff routine communications via letters, briefings, and other correspondence
    • Support and participate in data collection and analysis to assess performance and target improvement opportunities
    • Coordinate meetings and communications across the enterprise to drive resolution to issues

    Qualifications:

    • Active or current DoD Secret clearance
    • US Citizenship
    • Bachelor's degree, technical degree preferred
    • 7 years of project or program management experience
    • Experience in business systems, manufacturing systems, or production systems analysis
    • Subject matter expert level of knowledge on technical support elements related to shipyard or fleet integrated maintenance processes
    • Familiarity with SUBSAFE and nuclear maintenance requirements
    • Strong customer, interpersonal, and organizational level communication skills
    • Proficiency with Microsoft Office Suite programs
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