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  • Service Coordinator - Chicago - Youth Outreach Service

    Youth Outreach Service
    Youth Outreach Service Chicago

    2 weeks ago

    Default job background
    Description

    Job Summary:

    Service Coordinators will work under the direction of a Program Manager to maintain relationships with clients, coordinate case management, collect and analyze data, and contribute to program development and evaluation.

    Schedule:

    Tuesday-Saturday (variable hours)

    Key Responsibilities:

    1. Caseload Management: Maintain a caseload of youth aged 10-17, referred through the Chicago Police Department, ensuring high-quality client services. Perform assessments to determine client strengths and needs, and support goal setting and achievement.
    2. Supervision: Participate in regular one-on-one supervision and team case-planning meetings, as well as group supervisions and training as necessary.
    3. Community Relationships: Develop and maintain positive relationships with coworkers, partner agencies, and referral sources in the community to benefit clients and the organization.
    4. Recreational and Restorative Justice Activities: Assist in planning and executing community events that benefit clients, their families, and communities.
    5. Court Attendance: Attend court sessions with clients as needed, providing the Court with case plans or updates as necessary.
    6. Transportation: Transport youth as required.
    7. Confidentiality: Maintain confidentiality of client information, with full access to client data.
    8. Quality Improvement: Contribute to ongoing continuous improvement efforts within the organization.
    9. Diversity and Cultural Awareness: Effectively work with diverse communities and stakeholders, maintaining cultural competencies and humility.

    Requirements:

    • Bachelor's degree required
    • Three years' experience in case management
    • Effective communication skills

    Preferred Qualifications:

    • Experience working with youth aged 10-17
    • Community experience
    • Willingness to work with the Chicago Police Department

    Benefits:

    • Health, Dental, Vision insurance
    • Life Insurance
    • Short/Long-Term Disability options
    • 403(b) Retirement plan
    • Paid Time off (PTO)
    • Mileage Reimbursement (exclusive to position)
    • Eligibility for Public Service Student Loan Forgiveness

    Workplace Policy:

    Youth Outreach Services is a drug-free workplace, and compliance with this policy is a condition of employment and continued employment.

    COVID-19 Policy:

    In compliance with Illinois Executive Order, Youth Outreach Services requires all employees to be fully vaccinated against COVID-19 or have an approved exemption. Approved exemptions will require weekly testing for COVID-19.


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