Retail Customer Service Associate - Palm Desert - FedEx

    FedEx
    FedEx Palm Desert

    4 days ago

    $26,000 - $42,000 (USD) per year *
    Description

    POSITION SUMMARY:

    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.


    Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.


    This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping.


    They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.


    The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.


    GENERAL DUTIES AND RESPONSIBILITIES:
    (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required


    MINIMUM QUALIFICATIONS AND REQUIREMENTS:
    High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills


    ESSENTIAL FUNCTIONS:
    Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

    Preferred Qualifications:

    Pay Transparency:

    This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations.


    If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum.


    Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.

    An employee may be eligible for additional pay, premiums, or bonus potential.

    The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.


    Pay:
    $19.70

    - $23.17/hr

    Additional Details:

    LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance , and the California Fair Chance Act.


    FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.


    Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

    Suggests areas for improvement in internal processes along with possible solutions.

    Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.

    Applies Quality concepts presented at training during daily activities.

    Supports FedEx Office Quality initiatives.

    FedEx Office is an Equal Opportunity Employer including, Vets/Disability.


    Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.

    xhuatnn

    Applicants who require reasonable accommodations in the application or hiring process should email .


    FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.


    The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

    If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

    For more information, click here .
    * This salary range is an estimation made by beBee
  • Work in company

    Food Service Associate

    Only for registered members

    · Part-time · Description · Job Title: Seasonal Food Service Associate · Location: The Living Desert Zoo and Gardens – Palm Desert, CA Department: Food & Beverage Reports To: Food Services Supervisor & Operations Manager  · Job Summary: The Seasonal Food Service Associate plays ...

    Palm Desert, CA

    1 day ago

  • Work in company

    Guest Services Associate

    Only for registered members

    At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. · ...

    Palm Desert

    2 weeks ago

  • Work in company

    Guest Services Associate

    Only for registered members

    As a Guest Services Agent at Marriott Vacations Worldwide (MVW), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories. · ...

    Palm Desert, CA

    2 weeks ago

  • Work in company

    Guest Services Associate

    Only for registered members

    · Part-time · Description · DESCRIPTION SUMMARY · The GSA is on the frontline staff for The Living Desert Zoo and Gardens. The GSA is to be accountable for all funds and transactions that are made during their shift including but not limited to: admissions, memberships, attracti ...

    Palm Desert, CA

    1 week ago

  • Work in company

    Guest Services Associate

    Marriott Vacations Worldwide

    Hourly Rate: $20.05 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. · Ready to make your appl ...

    Palm Desert

    4 days ago

  • Work in company

    Associate Director of Program Services

    Only for registered members

    The Associate Director is a member of the Director's advisory committee which collaboratively works to provide leadership and vision in the establishment of policy and procedures to effectively deliver comprehensive program services. · The Associate Director oversees the Respite ...

    Palm Desert, CA

    1 month ago

  • Work in company

    Associate Director of Program Services

    Only for registered members

    The Associate Director oversees the Respite Program, Skill Builders Program and Outreach Program. · Strong skills in Program Management and Program Development. · Experience working with individuals with developmental disabilities. · ...

    Palm Desert

    1 month ago

  • Work in company

    Food Service Associate

    Only for registered members

    Responsible for department cleanliness and food preparation. · ...

    Rancho Mirage, CA

    1 month ago

  • Work in company

    Retail Customer Service Associate

    Only for registered members

    The Store Consultant consistently delivers a positive customer experience to all customers. · Folows instructions of supervisors and assists other team members in performing store functions · Demonstrates consultative behaviors in a retail environment to understand each customer' ...

    Palm Desert $19.70 - $26.60 (USD)

    2 months ago

  • Work in company

    Food Service Associate

    Only for registered members

    Responsible for department cleanliness food preparation customer service and maintaining stock in assigned areas. · ...

    Rancho Mirage Part time

    1 month ago

  • Work in company

    Food Service Associate

    Only for registered members

    Default Work Shift: · Varies (United States of America)Hours: · 40Salary range: · $ $25.88Schedule: · Full TimeShift Hours: · 8 Hour employeeDepartment: · DietaryJob Objective: · Responsible for department cleanliness, food preparation, customer service and maintaining stock in a ...

    Rancho Mirage $18.63 - $25.88 (USD) Full time

    3 days ago

  • Work in company

    Enrollment Services Associate

    Only for registered members

    Job Details · Description · Summary · The Enrollment Services Associate is responsible for ensuring all prospective and enrolled students receive timely, accurate and compliant information and overall excellent customer service. · Compensation: The starting pay range for this pos ...

    Rancho Mirage $25 - $29 (USD)

    1 week ago

  • Work in company

    Food Service Associate

    Only for registered members

    This position involves maintaining department cleanliness food preparation customer service and stock levels in assigned areas. · Riverside County Food Handler's Card or ServSafe Certificate required. · ...

    Rancho Mirage Part time

    2 weeks ago

  • Work in company

    Front End Service Team Associate

    Only for registered members

    Front End Service associates are focused on compliance and customer service. · Process returns / refunds, and carry out financial transactions. · ...

    Palm Desert $17 - $30 (USD)

    1 month ago

  • Work in company

    Customer Service Associate, Part Time

    Only for registered members

    The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. · ...

    Palm Desert Part time

    1 month ago

  • Work in company

    Club Services Associate

    Only for registered members

    USD Hourly · Overview · At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team pl ...

    La Quinta $26,000 - $42,000 (USD) per year

    20 hours ago

  • Work in company

    Enrollment Services Program Associate

    Only for registered members

    Job Details · Description · Summary:In relation to contributing to SJVC's mission and goals, under the direct supervision of the Enrollment Services Director a Linear Program Admissions Advisor must be able to sell prospective students on themselves and the benefits of an educati ...

    Rancho Mirage $24.25 - $28.13 (USD)

    3 weeks ago

  • Work in company

    Customer Service Associate, Part Time Site 869

    Only for registered members

    JOB TITLE: Customer Service Associate - Part-Time · FLSA STATUS: Non-exempt Hourly · SHIFT SCHEDULE: Part Time (weekends, closing shift) · JOB LOCATION: 72300 Highway 111, Palm Desert, CA  92260 · REPORTS TO: Retail Store Manager · The Customer Service Associate (CSA) provides pr ...

    Palm Desert, CA, US $36,000 - $70,000 (USD) per year Part time

    6 days ago

  • Work in company

    Service Associate

    Only for registered members

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. · ...

    Indio, CA

    2 weeks ago

  • Work in company

    At Your Service Center Associate, Palm Desert

    Only for registered members

    This is an amazing opportunity to be part of Macy's and deliver seamless shopping experiences. · Welcome customers with genuine hospitality and make eye contact. · Assist customers in all aspects of total store fulfillment. · ...

    Palm Desert, CA Part time

    1 month ago

Jobs
>
Retail customer service associate
>
Jobs for Retail customer service associate in Palm Desert