Zingerman's Candy Store Retail Sales - Ann Arbor - Zingermans

    Zingermans
    Zingermans Ann Arbor

    6 days ago

    Description

    Zingerman's Candy Store is a part of Zingerman's Candy Manufactory, maker of hand-made, small batch confections. Serving our retail customers from our location inside Zingerman's Coffee Co.'s busy cafe on Zingerman's Southside in Ann Arbor, we sell confections that we make ourselves as well as those we carefully curate from other national and international producers. We provide extensive and ongoing education opportunities for staff within the business and industry. Come help us build Zingerman's Candy Manufactory retail store as a part of a dynamic team that values your contributions

    Compensation: $14.50-$15.00/hr plus tips, depending upon relevant knowledge and experience, $0.50 raise with completion of orientation passport and $0.50/hr raise after 1 year. Tips generally add approximately $2-$4+ per hour, depending upon guest volume.

    • This is a Part Time Year Round position
    • Approximately 20-25 hours, 3-4 days a week, plus physical inventory one Sunday a month after close
    • 26-40 hrs/week are required for some weeks starting in November through the end of December, especially Fri, Sat, Sun
    • Potential for additional hours in other departments around Candy as available
    • Holiday and weekend availability is required
    • Shifts are typically 9:00-4:15, with some shifts as early as 8:00am and as late as 5:00pm
    • Some tasks, events, and holiday extended hours require staff on site as early as 7:00am and as late as 8:00pm.
    Benefits
    • Health insurance, vision, dental, and many other benefits available.
    • Paid time off, paid training, paid breaks
    • Fun work atmosphere
    • Tasting and learning about chocolate and candy is not only encouraged but required
    • Food discounts throughout all ZCoB businesses upon completion of orientation
    Performance Expectations - Essential Functions:
    • Greets and assists all guests in the store or on the phone, giving great service and going the extra mile every time
    • Shares the Zingerman's experience with our guests by regularly making guests feel like they were the best part of their day
    • Actively sells products using Zingerman's sales methods including active engagement with and sampling to guests
    • Proactively adds to their knowledge of our products and shares that knowledge with guests
    • Tastes chocolate and confections every shift using specific techniques in order to better describe, sell, and assess quality
    • Completes Training Passports within stated time frames and takes responsibility for their own learning
    • Maintains displays of products using the Zingerman's and Candy Manufactory merchandising guidelines
    • Uses cash register to accurately complete guest purchases according to SOP
    • Reads and responds to email regularly
    • Follows and completes all daily, weekly, etc. tasks on checklists
    • Writes and reads brief daily shift notes
    • Keeps workspaces tidy and clean - including sweeping, vacuuming, mopping, wiping surfaces, cleaning glass, etc.
    • Keeps supplies, materials, and tools organized and stocked
    • Completes side work as needed and directed
    • Follows all food safety, hygiene, and sanitation guidelines when using equipment and handling products
    • Positively responds to requests for assistance from co-workers, supervisors, managers and guests
    • Takes initiative to help any area of the Candy Manufactory if possible
    • Actively finds work to do during any slow times
    • Participates in weekly meetings to stay up to date with the on-goings of the business
    • Follows all Zingerman's and Candy Manufactory SOP's (ex. service, customer complaints, receiving orders, cash handling, etc.)
    • Participates in writing SOPs as needed
    • Upholds all Zingerman's Guiding Principles and the Mission Statement
    Other Functions:
    • Conducts inventory as assigned
    • Cross-training opportunities in other areas of the Candy Manufactory
    • Encouraged to attend and participate in Zingerman's events, classes, and learnings
    Physical Demands
    • Must be able to remain upright for up to a 6-8 hour shift
    • Must be able to relocate up to 30 pounds on occasion
    • Must be able to reach, bend, grasp, kneel, use a step ladder
    The Success Patterns for this position are:
    • Has at least 1 year of experience working in retail sales or customer service
    • Experience working with specialty foods; chocolate and confections knowledge are a plus
    • Excellent communication skills in person & over the phone
    • Has basic arithmetic and cash handling skills
    • Good computer literacy, with experience with Toast point of sale and Google Drive suite preferred
    • Consistent availability preferred, additional availability October through December strongly preferred
    • Once trained, comfortable being the sole person working in the store
    • Punctual and self-motivated
    Successful Candidates will have the following Personal Characteristics:
    • Self-directed - good at setting priorities, enjoys keeping busy
    • Enjoys engaging with people and has strong interpersonal skills
    • Enthusiastic, outgoing, and positive
    • High integrity and trustworthiness
    • Excited about chocolate, candy
    • Enjoys selling and merchandising
    • Strong organizational skills and detail-oriented
    • Asks for help when needed
    • Comfortable with task switching and working from task lists and SOP's
    • Able to effectively manage their emotions in the workplace, especially under pressure
    • Problem-solver
    • Passionate about great food, great finance and great service
    • Can handle complexity and paradox
    • Being able to work effectively as part of a team

  • Work in company

    Retail Sales Lead

    Only for registered members

    body{font-family:Arial;}h1,h2{color:#00698f;}h1{text-decoration:underline;}Retail Sales Lead · We believe in the positive impact of sports on lives. As a Retail Sales Lead at DICK'S Sporting Goods, you'll play a critical role in creating confidence and excitement by equipping ath ...

    Ann Arbor $38,000 - $65,000 (USD) per year

    4 days ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    +h2>Job summary · pAbout Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path.+/p+h2>Responsibilities · ul+li>Consistently treat all customers and employees with respect and contribute to a positive work enviro ...

    Ann Arbor, MI

    1 month ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where ...

    Ann Arbor Part time

    2 days ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    Join our team at JCPenney Portraits to capture photos that are fun and creative to exceed customers' expectations. You will perform sales process to achieve sales average expectations talk with potential customers call existing customers provide wonderful customer experience. ...

    Ann Arbor

    1 month ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    If you want an exciting job with one of the largest off-price retail stores in the nation join the Burlington Stores Inc. · as a Retail Sales Associate Are you an outgoing upbeat people-person with great organizational skills? Would you thrive in a high-energy environment where a ...

    Ann Arbor Part time

    3 weeks ago

  • Work in company

    Retail Sales Specialist

    Only for registered members

    As a Retail Sales Specialist representing Verizon at our Best Buy store, you'll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you'll lean into your people skills and passion for technology to ...

    Ann Arbor $15 - $17.88 (USD)

    5 days ago

  • Work in company

    Retail Sales Representative

    Only for registered members

    General Information · Company: CRO-US · Location: ANN ARBOR, Michigan, 48103 · Ref #: 115437 · Pay Rate: $ 17.00 · Experience/skills and/or location may influence position wage rate · Range Minimum: $ 17.00 · Range Maximum: $ 17.00 · Function: Merchandising · Employment Duration: ...

    Ann Arbor $32,000 - $60,000 (USD) per year

    5 days ago

  • Work in company

    Retail Sales Lead

    Only for registered members

    We are looking for a career-driven leader who is obsessed with creating a unique and exceptional customer experience. The ideal candidate will be a natural-born leader who loves the store experience. · Two plus years of relevant supervisor experience in a high-volume, fast-paced, ...

    Ann Arbor, Michigan

    1 month ago

  • Work in company

    Retail Sales Associate

    DICK'S Sporting Goods

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse w ...

    Ann Arbor Part time

    1 week ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse wo ...

    Ann Arbor

    4 days ago

  • Work in company

    Retail Sales Specialist

    Only for registered members

    As a Retail Sales Specialist for our Hisense products, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You'll maintain knowledge of Hisense products through required trainings, certifications and s ...

    Ann Arbor $15 - $19.22 (USD)

    1 week ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    We'll train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each person's unique needs. · ...

    Ann Arbor

    1 month ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    We believe Running Changes Everything. With more than 270 stores and growing, Fleet Feet is the largest running retailer in the country.Catering to more than runners, we pride ourselves on having an inclusive environment We believe it's a privilege to serve and to deliver unmatch ...

    Ann Arbor

    1 month ago

  • Work in company

    Retail Sales Lead

    DICK'S Sporting Goods

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse w ...

    Ann Arbor $38,000 - $65,000 (USD) per year Full time

    1 week ago

  • Work in company

    Retail Sales Lead

    Only for registered members

    We believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. · ...

    Ann Arbor Full time

    3 weeks ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    We believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. · ...

    Ann Arbor Part time

    3 weeks ago

  • Work in company

    Retail Sales Associate

    Only for registered members

    · Hiring Immediately Part and Full-time positions available · We're looking for more smiling faces to join our team Our Sales Associates help promote all aspects of our sustainable business. It's a fast paced environment and team members initially assist with a variety of tasks ...

    ANN ARBOR, MI

    1 week ago

  • Work in company

    Optician/Retail Sales Associate

    Only for registered members

    · GENERAL FUNCTION: · The basic function of the Sales Associate is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. · MAJOR DUTIES & RESPONSIBILITIES: · Drive profitable store s ...

    Ann Arbor, MI

    1 week ago

  • Work in company

    Candy Store Retail Sales

    Only for registered members

    · Zingerman's Candy Store is a part of Zingerman's Candy Manufactory, maker of hand-made, small batch confections. Serving our retail customers from our location inside Zingerman's Coffee Co.'s busy cafe on Zingerman's Southside in Ann Arbor, we sell confections that we make our ...

    Ann Arbor, MI

    1 week ago

  • Work in company

    Xfinity Retail Sales Consultant

    Only for registered members

    Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience · ...

    Ann Arbor

    3 weeks ago

  • Work in company

    Retail Cosmetics Sales Leader

    Only for registered members

    Be part of an amazing story Macy's is more than just a store We're a story One that's captured the hearts and minds of America for more than 160 years A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th ...

    Ann Arbor, MI Full time

    1 month ago

Jobs
>
Ann Arbor