- We help companies create a sense of belonging through recognition programs, corporate gifting strategies, branding initiatives, and employee engagement.
- Our mission is to revolutionize the swag industry by making it more sustainable and efficient.
- Namify's Customer Service Representatives (CSRs) manage assigned client accounts across the US ensuring a positive client experience.
- This role is an entry-level position that allows you to make a difference for companies as you make them look their best.
- Answering inbound calls with our clients' needs being your top priority.
Please respond promptly if clients email or chat with us either,
liliHelp customers who need assistance when placing orders;
iAssisting in resolving any concerns they may have;g)
informing supervisors when we are having problems filling order requests such as low inventory levels;
iInformation on procedures needed before calling suppliers including documentation requirements
uliicross-training on all other duties not mentioned above unless stated otherwise but related responsibilities ,re telecommuting completely while working from home once per week during work hours excluding breaks,iwiAdditional tasks given outside job descriptions suchas contribuiton towards further company development
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Customer Service Representative - Springville - Namify
Description
About Namify
About This Job
The ideal candidate will have excellent customer service skills, be proactive about customer outreach and account management. The ability to promote and increase client retention and sales will also be key in this role.
Your Responsibilities Will Include: