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Lacey

    Site Manager - Lacey, United States - Hub Group

    Hub Group
    Hub Group Lacey, United States

    1 week ago

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    Description
    Job Description


    This position is responsible for customer satisfaction and company profitability within the managed location while meeting company goals for Safety & Compliance, Customer Service, Financials and annual objectives.

    Manager requires excellent customer relation and communication skills in conjunction with the ability to develop and implement safety and compliance objectives.

    The Manager is responsible for all employees, equipment and customers at the assigned site, enforcing company policies including state, federal and DOT laws and regulations.


    Essential Job Functions:
    Focus on Safety, Service, Cost, Professionalism and Respect

    Ensure that all loads are delivered on time. Investigate and resolve all complaints, questions and problems
    Enforce rules and apply policies fairly and consistently
    Build a strong work relationship with employees and customers
    Inform employees of departmental and company-wide initiatives and goals
    Manage day to day customer needs including route efficiency and providing continuous customer innovation
    Ensure all company safety policies are understood and enforced. Maintain safety training through safety bulletins and monthly tailgate meetings
    Perform Monthly IIPP Yard and Office Safety Checklists and report them to Safety Department
    Ensure that all Hours of Service regulations, DOT / State regulations, and company safety policies are adhered to
    Ensure DOT Paper-logs and/or E-Logs are audited and correct
    Ensure all assigned tractor and trailers are PM/BIT inspected with in time lines
    Ensure that all assigned equipment are current on preventative maintenance
    Record all collisions, injuries, and equipment damages on the safety register in a timely manner
    Ensure all preventable damages are charged to the responsible party
    Daily audit of all fuel purchases
    Interview, hire, and train all team members driving or non-driving
    Provide guidance and development for all associates within their assigned site
    Apply Progressive Discipline
    Process Terminations according to Company policy - obtaining Regional and HR approval
    Process annual reviews and potential compensation increases

    Employee time off:
    Review, approve and all absences including track sick leave, w/c leave, FMLA, vacations, etc
    Maintain adequate staffing - continually mentor, motivate and develop staff
    Ongoing training of personnel to ensure they understand and execute the company's commitment to both employees and customers
    Review billing and payroll daily as it is completed by the billing department
    Review, audit and approve weekly invoice after it is completed by the billing department and submit final invoice for customer
    Submit all expense reports for approval
    Submit weekly approved payroll-Research, verify and process any pay adjustments in a timely manner
    Continuous improvements to customers business and providing added value
    Process reviews for improvements such as route efficiency, fuel reduction, backhaul potential, asset sharing etc.
    Project Team assistance with Startup accounts
    Training new Managers for similar account types


    Minimum Qualifications:
    Transportation experience required
    Management of Class A drivers operating Tractor, Van, and Flatbed experience with multi stop deliveries
    4 Year degree in Supply Chain or 5 years in Transportation management, managing Class A drivers and DOT regulations


    Salary:
    $80-85,000/year


    This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

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