Injury Adjuster- FPI - Phoenix - USAA

Description

At USAA, our mission is to empower members through highly competitive products and exceptional service. We aim to be the #1 choice for the military community and their families.

We seek dedicated professionals who embody our core values - honesty, integrity, loyalty, and service. Join a fulfilling career where you can make a meaningful impact.

The Opportunity

As an Injury Adjuster-FPI, you will adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims. Your responsibilities include confirming coverage, determining liability, investigating, evaluating negotiating settling claims in compliance with state laws.

{li.Identifies confirms makes coverage decisions on soft-tissue related injuries./li>{li.Investigates loss details determines legal liability evaluates negotiates settles appropriately timely within established guidelines /li>{l}.Provides proactive member services advice communicates expectations empathetically
• .Collaborates supports team-members resolving issues escalating matters as needed/l{i.Partners directs vendors internal business-partners facilitate timely resolution/m{i.Delivers best-in-class member-experience setting expectations communicating proactively working hybrid schedule 3-days-per-week/