Charge Officer, Security Evening Shift - Burlington, United States - Beth Israel Lahey Health

Description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Charge Officer - Security Evening Shift
$1,000 Sign on Bonus Come to Work with A Smile Like you're Co-Workers. Generous Compensation, Paid Time Off. Career Growth and Professional Ladders.

Job Description:

Position Summary: In support of supervisory staff, assists with the daily supervision of Security Officers. Coordinates and leads response to emergency conditions. Provides security and protection for patients, visitors, and colleagues, as well as buildings and grounds. May be called upon to provide assistance in many different circumstances, settings and weather.

Essential Duties & Responsibilities including but not limited to:

Lead Responsibilities - In support of Security Supervisory staff, assists with supervising on-duty personnel. Duties include:

• Allocation of staff resources and assignments.
• Communication, prioritization of work, adaptations to shift plans. Counseling staff on routine issues pertaining to safety, performance, or behavior
• Works closely with Nursing Supervisors on issues related to patient safety and security, escalating patients, all codes, and any other security related events. Functions in a lead role capacity.
• Assist with the training of new Officers and assist with any needed refresher training as well.
• Monitoring and Reporting - Patrols assigned areas on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, and unauthorized persons. Conducts periodic inspections of all areas at designated times to ascertain their conditions of security and safety. Perform monthly preventative maintenance and required equipment checks, i.e.: elevator phones, outside emergency phones, vehicle equipment, door alarms and panel, building alarms, fire alarm panel, all doors and locks and radio equipment. Prepares logs or reports as required for post, writes or types reports entering information in a computer.
• Enforcement - Directs vehicle and pedestrian traffic. Conducts on-campus traffic safety details during construction and roadwork hazards. Issues parking citations for colleagues parked in unauthorized lots. Patrols designated areas and all parking areas. Checks for and issues proper identification of colleagues, and enforcing the wearing of ID badges. Issues temporary badges to Visitors and Vendors. Checks suspicious packages as directed.
• Emergency Response - Responds to all Codes and alarms in accordance with the Safety Manual and the Emergency Management Policy. First responders to acts of violence and aggression, including civil disturbances, weapons/hostage/armed intruder situations, agitated/disruptive/combative patients, workplace violence events, and any other potential crisis situations; establishing lead role.
• Coordinates with local Police, Fire, and Emergency personnel as directed. Responds to alarms initiated by fire crash bars on exterior doors. Responds to elevator entrapments. Respond to and investigate reported thefts, disturbances and incidents.
• Responds to medical emergency call such as slips or falls in the facility or on the grounds, provide an emergency stretcher as needed, and assists with transport within building, awaiting ambulance as the case warrants. Administers nasal Naloxone in the timeliest fashion to suspected opioid overdose victims when needed, while activating an emergency medical response. Controls the med flight helicopter landing zone.
• Protects against threats relating to gunshot and weapons-related trauma violence spill-over, including when victims of weapons' violence and suspected perpetrators of weapons' violence are present in the ED, SICU, MICU, OR, etc.
• Safety Searches - Conducts emergency contraband searches of patient rooms and property, taking possession of any discovered weapons, needles, substances (like Fentanyl), and other items presenting an immediate risk to life safety.
• Patient Observation - Performs patient watch or observation as directed. Responds appropriately to a variety of human service issues, including domestic abuse, substance abuse, forensic patients, psychiatric cases, and anxious/upset visitors. Maintain composure and professional demeanor in an occasionally chaotic environment. Practices universal precautions. Restrains patients as necessary utilizing de-escalation techniques. Serves as dedicated safety detail for patients presenting homicidal ideations and actions. Escorts patients on active MGL Chapter 123 Section 12 status from Trump building to ED.
• Forensic Patient Management - Orients external law enforcement personnel on LHMC safety procedures and protocols. Responds and assists external law enforcement with de-escalation, restraint, etc. Assumes direct observation and custody of the forensic patient if external law enforcement is incapacitated.
• Fire Prevention - Identifies and reports fire safety hazards. Keep fire exits, fire doors, corridor access and extinguishing equipment clear. Immediately notify appropriate personnel when equipment may be out of order and in need of repair or replacement. Assist on Fire Drills and training.
• Colleague and Patient Assistance - Provides assistance to patients, visitors, and colleagues with vehicle problems, such as jump starts, lock outs, shoveling, contacting AAA etc. Using a LHMC vehicle, transports patients and colleagues between buildings and designated parking lots.
• Courier - Responsible for multiple daily bank and pharmacy details. Delivers payroll to various buildings. Delivers large deposits from Cashiers, 31 Mall Road and Wall Street and others to area banks. Retrieves and delivers pharmacy items, such as vaccines, alcohol, and narcotics. Retrieves and delivers stat charts, specimens, x-rays and other equipment from Lab, Radiology, and Health Information Management (H.I.M.) to off site facilities.
• Notifies the Maintenance Department of changing weather conditions as it relates to snow removal and sanding for the safety of patients, visitors, and colleagues.
• Coordinates with Funeral Home staff for removal of deceased patients, verifies that accompanying legal documents are complete, records pathology statistics and processes paperwork.
• Maintains courteous and effective interactions with colleagues and patients.
• Demonstrates an understanding of job description, performance expectations, and competency assessment.
• Demonstrates a commitment toward meeting and exceeding the needs of our customers.
• Participates in departmental and/or interdepartmental quality improvement activities.
• Participates in and successfully completes Mandatory Education.

Performs all other duties as needed or directed to meet the needs of the department.

Organizational Requirements:

• Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into

daily activities.

• Complies with all LHMC Policies.
• Complies with behavioral expectations of the department and LHMC
• Maintains courteous and effective interactions with colleagues and patients.
• Demonstrates an understanding of the job description, performance expectations, and competency assessment.
• Participates in departmental and/or interdepartmental quality improvement activities.
• Participates in and successfully completes Mandatory Education.
• Performs all other duties as needed or directed to meet the needs of the department.

Minimum Qualifications:

Education: High School Graduate or equivalent

Licensure, Certification, Registration: Current valid driver's license required. CPI NCI Certification. AVADE Workplace Violence

Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver First Aid Certification,

Stop the Bleed and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training.

Skills, Knowledge & Abilities: Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer and data entry skills.

Experience: 3 years of security experience with a minimum of 1 year in a leadership role.

Position Purpose/Activities

Supervisor

• To receive schedules, daily duties, priorities, adaptations, and instructions as needed to assure safety of people and facilities.
• Manager, Security Operations
• Supplements shift supervision, manages planning, budgets, overall department day-to-day decision making and leadership.
• Security Officers
• Assigns work as needed, in support of Supervisor's directives.
• Security Specialists
• Follows instructions related to systems, training, investigations, etc. and communicates issues and concerns as applicable
• Nursing Supervisors and Department Leaders
• Respond to calls for assistance. Collaborates on safety planning.

Scope/Impact Statement:

Work Schedule Indicators: Indicate either Yes or No as appropriate. Hours of work may be subject to change based upon the needs of the business/department.

On Call: YES (during a Disaster when necessary) Shift Rotation: NO Weekends: YES

Physical Requirements & Environment:

For each category, select ONE option from choices below by placing an X in the space to the left of the entry.

Mental and Visual Attention

a) The position requires basic mental and visual attention much or all of the time

b) x The position requires periods of concentrated mental and visual attention.

c) The position requires a high degree of mental and visual concentration.

Physical Exertion

Weight

d) Nature of work requires lifting or moving light weight (up to 20 pounds).

e) Nature of work requires lifting or moving medium weight (over 20 and up to 75 pounds).

f) x Nature of work requires lifting or moving heavy weight (over 75 pounds).

Dexterity

g) X Flow of work and character of duties require average manual coordination.

h) Flow of work and character of duties require above average manual coordination.

i) Flow of work and character of duties require high manual coordination.

Range of Motion

j) Flow of work and character of duties require average range of motion.

k) x Flow of work and character of duties require above average range of motion.

l) Flow of work and character of duties require high range of motion.

Physical Conditions

m) Performance of duties allows for variation in positioning and tasks.

n) x Performance of duties requires remaining in position for prolonged periods of time.

Repetitive Motion

o) x Assignments require occasional repetitive motion.

p) Assignments require frequent repetitive motion.

q) Assignments require constant repetitive motion.

Working Conditions

r) Working conditions include minimal exposure to elements such as odor, noise, dust, chemicals, temperature extremes or airborne pathogens.

s) x Working conditions include occasional exposure to elements such as odor, noise, dust, chemicals, temperature extremes or airborne pathogens.

t) Working conditions include continuous exposure to elements such as odor, noise, dust, chemicals, temperature extremes or airborne pathogens.

Exposure to Hazardous Materials

u) Performance of duties generally does not involve exposure to hazardous materials.

v) x Performance of duties occasionally involves exposure to hazardous materials.

w) Performance of duties frequently involves exposure to hazardous materials.

Patient Care Conditions (select ALL that are applicable)

x) x Position entails exposure to bodily fluids and needle sticks, standard precautions must be used.

y) x Assignments include transporting, transfer and positioning of patients.

z) x Incumbent must be continuously prepared to prevent a patient fall.

Sensory Requirements (select ALL that are applicable)

aa) x Performance of duties requires the ability to discern and identify colors

bb) x Performance of duties requires the ability to discern sharp from dull and hot from cold

cc) x Performance of duties requires the ability to hear soft and loud noises

Patient Care/Patient Contact Designation (check only one of the items listed below)

_ Position has a direct impact upon health outcomes of the patient.

x_ Position facilitates the process that may impact patient access to services.

_ No patient care/contact, and does not facilitate the patient care process or directly impact health outcomes.

Sing on Bonus Lahey Hospital and Medical Center is now offering up to a $1,000 in signing bonuses for our Security Officer positions. Important Details:
•Signing Bonuses are paid out in three payments. You will receive your first payment (one third of the total amount) upon completion of the first 30 days of employment. You will receive the second payment upon completion of six (6) months and the third payment (final of the total amount) owe upon completion of one year following your start date. The bonus payments will be paid on the next regular pay day following the date on which you become eligible for the bonus. All payments are subject to applicable taxes.

To be eligible:

•Signing Bonus is determined on a full-time status of 40 hours. Hours less than 40 hours will be prorated. Per Diem roles are not eligible.
•Current and former BILH candidates - restrictions apply. Employees within the BILH system are not eligible for the bonus or if you have been employed by a BILH entity within the last 12-months.
•If you leave Lahey Hospital & Medical Center before your first anniversary you will pay back the signing bonus.
•Please note, signing bonuses are subject to change based on the organizations hiring needs and will be determined by Talent Acquisition on an ongoing basis. BILH/LHMC Talent Acquisition reserves the right to change signing bonus eligible jobs and amounts at any time.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled