Fleet Maintenance - Billings

Only for registered members Billings, United States

4 days ago

Default job background
Full time

Job summary

The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling inventory ordering and stocking repair follow-up and maintenance file management.
This role allows you to carve out your own career path and promote from within based on performance
The ideal path of progression in this role is an Ops Supervisor

Responsibilities

  • Customer Service: improve the quality and consistency of customer communications meet customers expectations
  • Perform customer relationship activities to include customer interface issue resolution and customer satisfactionCreate_repair_order_tasks_update_work_planning_sheet/li_Review_maintenance_reports_to_identify_and_schedule_preventative_maintenance_repair_campaigns_and_vehicles_requiring_follow-up/li_Coordinate_with_rental_counter_to_identify_repair_requirements_available_substitute_units_vehicle_wash_requirements/li_Coordinate_outside_repairs_with_vendors_customers_Parts_Management_contribute_to_cost_containment_through_effective_inventory_planning_and_warranty/ul>
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