- Daily Operations
- Processing the arrival and exit of patients
- Implements the behavioral standards for PHN/PHS, including the Customer
- Responsible for other duties as assigned.
- Two to three years of experience in anambulatory health care facility preferred.
- Knowledgeable of Third Party Payers, ICD-9 and CPT Coding, and medical
- Computer and Keyboarding skills
- Ability to work in a fast-paced environment,
- Epic knowledge is preferred
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Medical Center Representative - Vandalia, United States - Premier Health Partners
Description
Summary of Position
The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center.
Nature and Scope
The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.
Principal Duties and Responsibilities
May include some or all of the following:
* handles routine patient concerns and complaints
* answers patient inquires regarding accounts and/or refers patients to
accounts receivable representative
* distributes mail and faxes
* organizes, retrieves, files, repairs, and purges medical records
* maintains inventory of office supplies, forms, and equipment
* processes release and record forms
* opens and closes office
* calculates and verifies charges
* handles data entry of payments
* balances the day's batch of payments
* monitors the reschedule queue
* enters and updates patient demographic and insurance information into the
computer.
* schedules tests, follow-up, and referral appointments
* collects all co-pays and deductibles, addresses past due balances and
payment plans