Regional Product Support Sales Manager - San Antonio, TX, United States - HOLT CAT

Description

Job Summary:

• This position is responsible for the successful management of the Machine Product Support Sales strategy, marketing, and operations for the South Texas Region. This position is responsible for the successful management of the Product Support sales force. This person is responsible for implementation and marketing of the parts and service sales strategic business plan and evaluates, allocates, and directs physical and financial resources for this department. Also provides visionary and inspirational leadership, development and management of parts and service sales department balancing stakeholders needs, overseeing daily operations, collaborative team building and manage customer satisfaction through collaboration with parts and service management.

Selects, develops, and evaluates direct reports (through consistent use of selections processes and situational leadership) to ensure that values-based work practices and leadership skills are understood and modeled for employees in the product support division

• Consistently reviews account coverage and sales representatives' performance to assign or re-assigned customers or sales territories to sales representatives to ensure effective sales results
• Implements sales team strategic business plan in alignment with short and long-term Company objectives
• Identifies, recommends, and implements targeted marketing efforts in key product support areas to maintain and sustain sales opportunity and growth

* forecast models, budgets, business strategies, and products and services) to key internal and external stakeholders

• Resolves Product Support Customer concerns (through collaboration with Service and Parts Leadership) to ensure customer satisfaction and continued business relationships
• Identifies, influences, and develops, (through personal modeling, collaboration, use of training resources, etc.) human resources requirements to ensure leadership succession in the product support areas
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Strong technical aptitude and understanding of construction equipment
• Computer skills and demonstrated skills with Microsoft Office products including Excel, Word, PowerPoint, etc.
• Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade
• Strong management skills to direct, coach, and sales team to increased revenues using the sales tools, techniques, and market information
• Exceptional planning, organizational, time management, and multi-tasking skills
• Ability to operate a variety of communications equipment and information transmitting devices
• Ability to work with all levels of personnel within the organization and customer operations
• Consulting and influencing abilities

*Bachelor's degree in Business Management, Administration, Sales, or related field preferred

• Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

*Travel:

• Travel up to 40% of the time and overnight stays will be required as necessary

* additionally, occasional movement inside the office to access office machinery, file cabinets, etc.

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Occasionally moves materials or equipment weighing up to 50 lbs.
• Job is generally performed in a professional office environment
• Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
• Requires working in a closed vehicle or equipment
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Job Type:
Full-time