Front Desk Agent/Receptionist - Tampa - Bay Area Injury Rehab Specialists

    Bay Area Injury Rehab Specialists
    Bay Area Injury Rehab Specialists Tampa

    6 days ago

    Default job background
    Full time
    Description
    Bay Area Injury – Front Desk Receptionist

    Great opportunity to be working with a great company At Bay Area Injury Rehab Specialists we have been seeing auto injury patients for the last 25 years in both Hillsborough and Pasco county. We are seeking a front desk/ medical receptionist for our Tampa clinic. We are looking for a friendly, detail-oriented employee with great people skills. Experience preferred but no required.

    Location: Tampa Location

    Job Type: Full-Time
    Job Summary: The Front Desk Receptionist serves as the first point of contact for patients and visitors in a busy medical office. This role is essential to ensuring smooth day-to-day operations and delivering exceptional customer service. The ideal candidate is professional, friendly, organized, and capable of multitasking in a fast-paced healthcare environment.

    Key Responsibilities:
    • Greet patients and visitors in a warm and courteous manner.
    • Answer multi-line phone systems and route calls appropriately.
    • Schedule, confirm, and reschedule patient appointments.
    • Manage patient check-in and check-out processes.
    • Prepare patient medical records to requesting offices.
    • Maintain and update patient records in the electronic medical record (EMR) system.
    • Prepare patient chart for upcoming doctor appointments.
    • Send outgoing patient referrals to specialists.
    • Ensure the waiting area is clean, organized, and welcoming.
    • Assist with administrative tasks such as scanning, faxing, data entry, and filing.
    • Communicate effectively with clinical staff to support patient flow.
    • Handle confidential patient information in compliance with HIPAA regulations.

    Benefits:
    • 401(k) matching.
    • Dental insurance.
    • Health insurance.
    • Paid time off.
    • Vision insurance.
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