- Prospects for new business by following sales leads generated from incoming calls, referrals, networking, marketing, warm leads, internet leads, cold-calling, following up with clients, and lead databases.
- Continue to look for and recognize opportunities to cross-sell, bundle, and up-sell existing policy coverage.
- Utilize various computer systems to take premium payments, update and make changes to policies, service renewals and follow up with underwriting requests for current and new policies.
- Answer inbound phone calls promptly and professionally, addressing client inquiries regarding cancellation requests and providing accurate information to meet their needs as well as updating client's file with proper email and telephone numbers.
- Making outbound calls, sending text messages, and emails to ensure timely payment and prevent cancellation or lapse in client policies as well working upcoming client renewals.
- A Property and Casualty License is Required.
- 1+ years of experience in the Property & Casualty industry is Required. Preferred experience with Allstate.
- Candidate must have computer software knowledge (Zoom, Microsoft Office).
- Act as a dedicated team player, fostering collaboration and supporting colleagues in delivering excellent service to clients.
- Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
- Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
- Ability to self study from online courses.
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Inner Office Customer Service Sales Representative - Baker, United States - Aldreamia Omar Allstate Agency
2 weeks ago
Description
Job Description
Job DescriptionEmbark on a rewarding career with the Aldreamia Omar Allstate Agency, where our history is built on a foundation of supportive teamwork, a caring atmosphere, and a good-spirited environment. We value and appreciate our three team members, all dedicated to exceptional customer service and walk-in assistance. Our culture is one of understanding, motivation, and positivity, ensuring each team member's success through a supportive and appreciative office environment.
As an In-Office Customer Service Sales Representative at Aldreamia Omar Allstate Agency, you'll be an integral part of a team that values your success. With a supportive, understanding, and motivating work environment, you'll handle existing customer stability, walk-ins, and contribute to our commitment to excellent customer service with the current book. Join our team for a rewarding career with little to no micromanagement, where your success is our priority.
Join our team if you're seeking a career where your success is prioritized, and you can contribute to a positive and caring work environment. If you value minimal micromanagement and want to be part of a team that understands and supports you, apply today.
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Evenings Off
Weekends Off
Holidays Off
Paid Holidays
Continuing Education Opportunities
Professional Work Environment
Virtual Meetings
Training On Objections
Equipment Provided
Daily Morning Huddle
Annual Base Salary Based on Experience + Commission
Responsibilities
Requirements
