- Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met
- Provide follow up to customer questions and find solutions to address issues
- Be responsive and timely with correspondence to keep lines of communication open and clear
- Maintain a position of trust and responsibility by keeping all customer business confidential
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
- Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
- Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed.
- Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.
- Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.
- Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.
- During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation
- Build and maintain a working knowledge of the Retail products and services offered
- Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes
- High school diploma/GED.
- Work involves extensive cash handling.
- Work involves contact with the public, adhere to dress code guidelines.
- Must have the ability to interact comfortably and confidently with the public.
- Position requires knowledge of retail policies and procedures, to perform the essential duties.
- Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
- Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
- Need to have flexibility in scheduling.
- Normal office environment.
- Extensive viewing of computer screens.
- A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.
- An environment where we win together by celebrating achievements and working collaboratively.
- An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving lives.
-
Full-time Assistant
3 days ago
Emerald Enterprises Janesville, IL, United States Freelance**For our client, a highly renowned and prestigious international management consulting firm located in the heart of Munich, we are currently seeking a full-time Assistant (m/f/d) to join their team through direct placement (not temporary work) as soon as possible.** · **Your res ...
-
housekeeper (full time and part time)
1 week ago
Compass Group Effingham, United StatesCompass Group - HSHS St. Anthonys - 503 N Maple Street, Effingham, IL 62401 [Room Attendant / Cleaner] As a Housekeeper at Compass Group, you'll: Disinfect surfaces with provided chemicals; Dust and polish furniture and fittings, vents, window sills, and ledges; Clean reception g ...
-
Full-time or part-time salesperson"
3 weeks ago
Skyline Solutions Wolf Creek, United States_Do you have a passion for selling high-quality food? Are you currently looking for a job or seeking a long-term career change? Do you value a family-like work environment? · At our Wolf Creek stores and cafes, we are currently seeking new team members for our sales department i ...
-
Nurse Paraprofessional Part-time or Full-time
2 weeks ago
Illinois Association Of School Effingham, IL, United StatesAdditional Notes · Deadline to apply: Until Filled · Range of pay: $19.50-$20.00 · 7.5 hours/day/5 days week · No Evenings or Weekends · Benefits: Health Insurance, Life Insurance, IMRF Retirement, Sick leave, Personal days. · Paid Holidays: New Year's Eve, New Year's Day, Good F ...
-
Full Time Warehouse Technician
2 weeks ago
The Sherwin-Williams Company Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
1 week ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
The Sherwin-Williams Company Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwins distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadin ...
-
Full-Time Store Associate
3 weeks ago
Aldi Inc. Effingham, United States Full timeALDI - 908 N Keller Dr [Retail Associate / Cashier / Stocker / Team Member] As a Store Associate with ALDI, you will: Process customer purchases; Perform general cleaning duties; Stock shelves and displays neatly to maximize visibility and sales; Assist customers with sales, prob ...
-
Full Time Warehouse Technician
2 weeks ago
The Sherwin-Williams Company Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwins distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadin ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeJob Description · This position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility ...
-
Full Time Warehouse Technician
2 weeks ago
The Sherwin-Williams Company Effingham, United States Full timeThis position is an essential part of Sherwin's distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadi ...
-
Full Time Warehouse Technician
2 weeks ago
Sherwin-Williams Effingham, United States Full timeThis position is an essential part of Sherwins distribution network. This role safely loads and unloads trucks, accurately picks paint and paint-related product orders, and ships product orders to our customers. This position moves material within the facility and from the loadin ...
-
Full-time Video Cutter
3 days ago
Apex Ventures Iola, IL, United States FreelanceWe are looking for a new team member (m/f/d) for video editing of social media content in Iola, IL. What do we do? We are a traditional advertising agency that creates social media content for clients instead of flyers and brochures. This helps small and medium-sized businesses a ...
-
CSR/Teller - Effingham - Full Time
3 weeks ago
Fifth Third Effingham, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
CSR/Teller - Effingham - Full Time - Fifth Third Bank, N.A.
Description
Make banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.
While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience:
Operations:
Referrals:
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
WORKING CONDITIONS:
LOCATION Effingham, Illinois 62401
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Fifth Third Bank, National Association is one of the top-performing banks in the country, with a history that spans more than 150 years.
We employ about 18,000 people while offering:
We're proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member.