Barista / Server - Des Moines, United States - First Hospitality Group Inc

    First Hospitality Group Inc
    First Hospitality Group Inc Des Moines, United States

    1 month ago

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    Description

    Position Summary:
    We are seeking a positive, service-oriented, energetic and self-motivated Barista to join our team. The Barista will work closely with the hotel's Food & Beverage team.

    This position's primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by First Hospitality.


    • Responsibilities include but are not limited to
    • Develops knowledge on goods sold in our coffeehouse including coffee, teas and baked goods.
    • Greets guests/customers in a friendly, personalized and professional manner.
    • Verbally receives and calls back customer orders.
    • Provides quality beverages and food products while adhering to all recipe and presentation standards.
    • Answers telephone in courteous and friendly manner.
    • Accurately answers customer questions regarding coffee blends, preparation and other product information.

    Job Requirements:

    • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
    • Requires good verbal communication skills.
    • Flexible availability to work mornings, evenings, weekends and holidays.
    • Expected to regularly handle various food and beverage products.
    • Knowledge of applicable computer programs for ringing up customer orders.
    • Basic math skills required.
    • Must have reliable transportation.
    • Ability to stand for hours at a time.
    • Must be able to lift up to 25 pounds occasionally.
    • Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
    • High school or equivalent education required or equivalent combination of education and experience.


    First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve.

    We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.


    EQUAL OPPORTUNITY EMPLOYER