Jobs
>
Portland

    Client Relationship Manager - Portland, United States - Hair Club

    Default job background
    Description

    MAJOR RESPONSIBLITIES:

    Ultimate Client Experience:

    Actively manages memberships and ensures that clients receive all services and products to which they are entitled and that renewals are processed accurately and on time through daily review of benefits, room visits and proper follow through.

    Proactively engage with past, potential and current clients and maintain client service history, and collaborate with the team for member follow up to ensure service satisfaction.

    Maintains an in-depth client history on each client and uses the data to better meet each client's expectations.


    Sales Excellence:
    Acts as the primary contact for existing clients and builds long-term relationships through room visits. Improves member retention, growth and recurring revenue through conversions, upselling and relationships. Promotes membership upgrades, add-on's opportunities to increase memberships through renewal of benefits, performing past-member outreach and fee management activities.

    Communicates daily with styling team, Center Manager, Image Consultant and Center Administrator to evaluate client experiences, troubleshoot/problem solve issues and construct win-win solutions leading to the delivery of the UCE.

    Maintains documents, policies and procedures in accordance with company standards relating to but not limited to, contract compliance.


    People Experience:
    Builds professional relationships and communicates effectively virtually and in person. Able to adjust communication style in the moment to create a collaborative and cohesive working environment.

    Actively participates in or facilitates meetings such as new member protocol and PM Meeting and other staff meetings as required.

    Motivates team to generate upgrades through one-on-one contact, in-center promotions, open houses and referrals. Partners with styling team to educate clients on memberships, add-on's, conversions, hair technology and at home hair care.

    Perform other reasonable duties as assignedQUALIFICATIONS:
    At least one (1) year previous sales experienceUniversity degree or equivalent working experience

    Member Experience:
    Hyper-focused on exceptional member experience with a strong level of service commitment

    Action Oriented:
    Work independently and self-motivated. Able to seek opportunities vs. problems.

    Able to work under time constraints and pressureDemonstrates Self-Awareness:

    Maintains a professional image and manages personal brand effectivelyReceive the best benefits in the industry, including:Typical earnings average $41,600+ annually, with top performers earning between $65,000- 70,000.Leads and sales appointments provided to you from our corporate marketing platformPaid vacation days, 5 paid holidays, and 3 personal days your 1st yearComprehensive health benefits (medical, dental, life insurance and more)A 401(k)-retirement savings plan with company match after one yearTuition reimbursementCompany-paid trainingA wealth of opportunities for growth and advancementHairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone.

    We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace.

    HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.



  • M&T Bank Portland, United States

    Overview: · Responsible for an assigned portfolio of loan and/or deposit relationships with major businesses in the community. Solicits new business, cross sells, administers and services existing business relationships. · Primary Responsibilities: · - Services customers seeking ...


  • WaFd Bank Portland, United States

    Min · USD $115,000.00/Yr. · Max · USD $160,000.00/Yr. · Job Summary · Come join a winning team at WaFd Bank as a Senior Relationship Manager · The Senior Relationship Manager is responsible for developing a calling plan to maintain and grow existing relationships and is res ...


  • WaFd Bank Portland, United States

    Min · USD $90,000.00/Yr. · Max · USD $135,000.00/Yr. · Job Summary · A Relationship Manager is responsible for developing a business plan to maintain and grow existing relationships and is responsible for developing new relationships that meet our client selectivity and risk ...


  • MMC Corporate Portland, United States

    Marsh & McLennan Shared Services LLC is seeking candidates for the following position based in the Portland, OR office (Remote work may be permitted within a commutable distance from the worksite in accordance with Company policy): · Business Relationship Manager · We will count ...


  • MMC Corporate Portland, United States OTHER

    Marsh & McLennan Shared Services LLC is seeking candidates for the following position based in the Portland, OR office (Remote work may be permitted within a commutable distance from the worksite in accordance with Company policy): · Business Relationship Manager · We will count ...


  • Clark Insurance Portland, United States

    Company: · MMC Corporate · Description: · Marsh & McLennan Shared Services LLC is seeking candidates for the following position based in the Portland, OR office (Remote work may be permitted within a commutable distance from the worksite in accordance with Company policy): · Busi ...


  • Ernest Packaging Solutions Portland, United States

    For over 77 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun ...


  • RIVERVIEW Portland, United States

    You will find a lot more at Riverview Bank Finding a place to grow, contribute and make a difference is what you will find working with us – it's about you We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in ...


  • Riverview Bancorp Portland, United States

    You will find a lot more at Riverview Bank Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in ...


  • Management Recruiters International Portland, United States

    Immediate opening for Deposit Sales/Relationship Manager with a very successful regional financial institution. Focus is to generate core deposits and establish deposit management relationships. Very competitive comp plan that is aggressively tailored for performance. · RESPONSI ...


  • MRINetwork Jobs Portland, United States

    Job Description · Job DescriptionImmediate opening for Deposit Sales/Relationship Manager with a very successful regional financial institution. Focus is to generate core deposits and establish deposit management relationships. Very competitive comp plan that is aggressively tail ...


  • MRI Spokane Portland, United States

    Senior Commercial Relationship Manager - Portland · Job Summary · Come join a winning team at WaFd Bank as a Senior Relationship Manager · The Senior Relationship Manager is responsible for developing a calling plan to maintain and grow existing relationships and is responsibl ...


  • Banner Bank Portland, United States

    Bellevue, Washington / Portland, OregonCommercial Real Estate – Commercial Real Estate /Full Time · The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. · - Salary /HybridMore than 130 years ago ...


  • Bank of Montreal Portland, United States

    Application Deadline: · 06/23/2024 · Address: · 905 NE Halsey St. · Job Family Group: · Retail Banking Sales & Service · The mission of Premier Services is to help mass affluent clientele make real financial progress by understanding and planning for what comes next. · Thi ...


  • U.S. Bank Portland, United States

    Business Banking Relationship Manager page is loaded · Business Banking Relationship Manager · Apply · locations · Portland, OR · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · At U.S. Bank, we're on a journey to do our best. Helping the cu ...


  • U.S. Bank Portland, United States

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...


  • MRI Spokane Portland, United States

    Senior Commercial Relationship Manager - Portland · Job Summary · Come join a winning team at WaFd Bank as a Senior Relationship Manager · The Senior Relationship Manager is responsible for developing a calling plan to maintain and grow existing relationships and is responsible ...


  • Banner Bank Portland, United States

    More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years. · ...


  • Banner Bank Portland, United States

    More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years. · ...


  • BMO Financial Group Portland, United States

    The mission of Premier Services is to help mass affluent clientele make real financial progress by understanding and planning for what comes next. · This role is required to have an active FINRA Series 6/63 and have successfully passed SIE Exam · A BMO Senior Premier Relationship ...