Patient Services Representative - Suffolk, VA

Only for registered members Suffolk, VA , United States

1 week ago

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Job summary

The Patient Services Representative is the first line of quality service to our patients and the community.

Responsibilities

  • Serves as the primary point of contact between patients and physician practices
  • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
  • Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, enters necessary information for patient scheduling into computer system in timely accurate manner/li>Possesses ability to troubleshoot resolve problems promptly ensuring patient flow maintained informs supervisor of any department patient issues immediately/li>

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