Senior Customer Success Manager - Louisville - Renaissance Services

    Renaissance Services
    Renaissance Services Louisville

    3 days ago

    $90,000 - $150,000 (USD) per year *
    Description

    About Renaissance

    We're a global leader in pre-K-12 education technology Our innovative solutions enable educators to create, analyze and design personalized learning experiences for students With our tools utilized in over a third of US schools and across more than 100 countries our dedicated employees and educational partners play a vital role in fostering substantial student growth every day.

    At Renaissance we're guided by core values: trust collaboration excellence accountability and continuous improvement. These principles drive everything we do from product development to customer service.

    Job Description:

    • As Senior Customer Success Manager you'll be integral to our Customer Success team taking charge of delivering and managing complex statewide K-12 assessment programs By shaping program strategy ensuring compliance with regulations you'll build lasting trust with customers This role allows you to serve as reliable advisor state education agencies leadership team.
    1. Lead strategic initiatives large-scale multi-year assessment contracts Identifying opportunities grow business while ensuring successful execution;
    2. Fully own program scope budget timelines risk management compliance;
    3. Serve primary executive-level contact state education departments Communicating effectively navigating complexities regulatory environment cooperation ensure mutual success;

      < Able collect interpret analyze data inform decisions optimize services continuously improve customer experience Strengthen existing partnerships nurture new relationships.
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    4. * This salary range is an estimation made by beBee
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